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Step #5 - What will happen after the upgrade?

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After we have upgraded your system, we'll provide you the installer links to upgrade Theatre Manager on your remaining workstations. You will be required to physically go to each workstation, log in as the Administrator user and install the Theatre Manager installer. The Theatre Manager installer takes approximately 1 minute to run on each machine. After the installer has been run, you should be able to log into Theatre Manager and perform your normal work duties.

In many cases we will allow you to bring your box office back online within an hour or so of starting the upgrade, then while you are doing that, we will complete the web sales upgrade and bring your web sales back online.