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Deleting a Batch of Merged Letters

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After completing a merge process, and setting it to print or email later, the user may discover the need to delete the batch.

  1. Go to Form Letters >> Tasks >> Print Letters/Send Emails.

    The Print Letters Criteria window opens.

  2. Adjust the criteria as needed for the employee who created the batch.

    To edit a set of criteria, double click on it.

  3. Click the Done button.

    The Patron Letter window opens.

  4. Select the letters from the batch and click the Delete button.

    Multiple letters can be selected by using OPTION + click (Mac) or CTRL + click (Windows).

    Click here for more information on this window.

    A Delete Confirmation opens.

  5. Click the Delete button.

    The selected letters/emails are removed from the list.