You are here

Home › Upgrading Theatre Manager › Upgrade Options for Theatre Manager › Enlisting AMS to do an upgrade for you

Step #3 - Advance Preparation for the Upgrade

Subscribe to Syndicate
The check list of things we will need from you in order to do the upgrade efficiently is:
  • Please forward any necessary user ids, passwords and connection information at least 24hrs before the upgrade date. We typically need:
    • local administrator ID and password for each machine
    • Theatre Manager's master user password
  • Please provide us the listing of steps to follow to remote connect to the following machines:
    • the computer running the Postgres Database Server
    • the computer running Nginx Server
    • the computer running the Second Generation web server
  • Please ensure that all users have logged out of Theatre Manager by the scheduled update time.
  • Review the release notes starting at the latest to see if there is anything special that you want us to do as part of the upgrade.

Note: Failure to provide us the required remote access, user ids, or passwords before the scheduled date, may result in the upgrade being reassigned to a different day.

Hardware Requirements

If you are running Mac OSX for your Nginx Server, this computer must be at least a core 2 Intel based machine running OSX 10.8.5 at a minimum in order to deal with TLS 1.2 security.