Issue Submission

Tasks that will eventually get assigned to developers come in from a variety of sources. Issues logged as defects will be evaluated by the Development Team to determine the validity of the issue and to assign the severity and the target release. Feature or change requests are evaluated by the Product Design Team to determine the sensibility of the request and the overall market need for the change.

Who Can Submit Issues

All Arts Management personnel with access to FogBugz can submit issues into the defect tracking database. Customers submitting support requests arrive in the same database. Arts Management staff can directly convert a support request to a development issue if it is determined to be a program issue. If you do not have access to FogBugz, contact the Development Team to be issued an ID and Password.