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Web Listener Tab

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Fri, 05/06/2011 - 08:04 — Darwin
The Web Listener tab controls ways that the Web Listeners operate.

Parts of the Web Listener tab

Statistics Tracking and Performance Settings
Sample Interval
The amount of time between each snapshot of usage statistics from the apache server. By default, this is set to 60 minutes. You can change it to 0 if no statistics are to be gathered.
Web Log Level
The verbosity level of the web logs - select what type of reporting to see in the web logs from the drop-down. Errors is the default setting.
Transactions - create at time of sale
The web listener (like the Box Office) creates transactions at the completion of the order. However you can change this to create the transactions at the time of sale. this will cause the web listener to slow down.
Eblast/Web Page Footer for Google Analytics
If you have a Google Analytics account, Google will provide a tracking code for you to include at the bottom of your web pages. Enter that code in this area, and Google will track your traffic. Having code here will also allow you to add this field at the bottom of eblasts so you can track traffic on your eblast mailings. For more on Google Analytics, click here. For more on eblasts, click here.
Tests the maximum speed for checking in an entire performance record (and then restoring it to its original status). An onscreen report is generated with statistics of its speed.
Tests the maximum speed for selling and refunding tickets to a performance one ticket at a time. This is best used from multiple workstations to get an idea of how well the database server might respond under load and should only be used in a performance that is not yet for sale to the public and does not have an tickets currently sold to it.
Ticket Holds in Abandoned Carts This setting indicates how long Theatre Manager will allow tickets to remain in web carts that are no longer in use. You can also manually clear expired holds. For more information on manually clearing expired web holds, click here.
Web Languages
The languages supported in your htdocs (web pages). Each is designated by a two-character language code (eg, EN for English, FR for French) and will also be designated in the name of the WebPages folder(s) inside htdocs (eg. WebPagesEN and WebPagesFR).