Box Office Tab

Managing the Sale

Tix Sales Warning

A warning notification is displayed on the screen if the number of tickets being sold is greater than this number.

Warn if Performance

Displays a warning on screen once a performance start time has gone past the denoted amount of time.

Remove Performance

Removes the performance from the sell list once this much time has elapsed past the start time. Users with past performance access can still sell to this performance.

Display past play

Number of days to still list past performances.

Play Selection: Display Sold Out Performances

Checking the box will show Sold Out performances from the Buy Window.

Before Event Sales: New order for each transaction

Checking the box will create a new order for each ticket transaction (generally each walk up patron).

Warn if Receivables Over

Checking the box will issue a warning to the screen when a patron's receivables exceed the value denoted.

Next Season Starts

Denotes when the next season starts.

Why did Patron buy?

The option selected from the drop-down will show on the Payment Window of an order as the default option for the patron's reason for buying the order. Options for the drop-down are set in Order reason to buy in Code Tables.

System Plug Ins

Checkout Plug In

Allows the selection of a plug in to be used for after the order has been placed. Press the Plug In Search button to see all available plug ins.

Payment Plug In

Allows the selection of a plug in to be used for after the payment has been taken. Press the Plug In Search button to see all available plug ins.

Orders and Payments

Hold for Pickup / Taken

If selected, this option will be the default on the Payment Window and indicates that tickets are generally held to be taken by the patron or are immediately taken by the patron (walk-up).

Mail to Patron

If selected, this option will be the default on the Payment Window and indicates that tickets are to be mailed to the patron.

Hold for Will Call

If selected, this option will be the default on the Payment Window and indicates that tickets are to be held for Will Call for the door sale of the performance.

Exchange Policies

Collect $ for higher price

If selected the difference between the exchanged tickets and the new higher priced tickets will need to be collected.

Collect $ for lower price

If selected the difference between the exchanged tickets and the new lower priced tickets will need to be refunded.

Exchanged tickets retain original price

If selected when tickets are exchanged for lower priced tickets the lower priced tickets adopt the price of the original tickets.