A form letter is a standard letter sent regularly to patrons. The general content of form letter does not change frequently - yet can be customized each time it is sent to personlize it if desired. For example, a user may automatically send a letter to patrons when they order tickets for the first time. The letter may include instructions on how to find the facility, information on upcoming events, and a thank you for purchasing tickets or for making donations. A form letter may be attached to a patron directly or mailed to every one on a mailing list.

WYSIWIG Emails (or eblasts) in Theatre Manager work in exactly the same way. An email is just a form letter that is sent as an email, rather than via the mail as per the example to the right.

Access to the form letter functions is through the Form Letters Menu.

Click here for more information on the Form Letter Window.

You can download the Cheatsheets (1-2 pages) and Screencasts (online video demonstrations of the functions with narration) by clicking on the icon.	Cheatsheet pdf format	ScreenCast Video Tutorial
Create a Form Letter
Delete a Form Letter
Export a Form Letter
Import a Form Letter
Find an Existing Form Letter
Duplicate a Form Letter
Merge a Form Letter and Delete a Batch