Payments - Voiding a Pass Payment

Voiding a pass payment after it has been deposited involves the payment being voided and if needed a new payment entered for the purchase.

  1. Open the Patron Payments Window by clicking on the Payments Tab from the Patron Window

    Click Here for a detailed Description of this window and it's functions.

  2. Select the pass payment to be voided
  3. Do this by single clicking the payment.

  4. Click the Void Button

    A Confirmation Window will open.

  5. Click Yes to void the pass payment

    A new payment will be added voiding the pass payment. This voided payment will appear the next time you perform a deposit.

    The patron will now have an outstanding balance on their account for the purchase total. Click Here for more information on accepting payments.