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Redeeming Memberships
Wed, 03/04/2009 - 17:32 — AMSAdmin
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"Membership" is a broad term meaning "Gift Certificates," "Flex Passes," "Vouchers," "Other Income" or a variety of other forms. Since the name of the field is customizable, some organizations may retain the term "Membership," while others change it to reflect their own terminology such as "GC/Pass," "Gift Certs." or even "Other Income." The nomenclature in your database may be different than "memberships." |
A Membership can be redeemed when a ticket for a performance is ready to be purchased.
- Find the Patron who wishes to use their membership to purchase tickets.
Click here to learn how to find Patrons using the patron lookup.
Click here to learn how to find Patrons using the Control Number on the Membership.
- Click the Ticket
tab.
- Click the Tickets
button.
- Book seats for the intended events.
For information on booking seats click here.
- Click the Payment
button.
- Select Pass as the Payment Method.
The Membership Payment window will open.
- Enter the patron's membership number or use the Search
button to bring up a patron lookup window.
Use the patron lookup to search for the membership by the patron's name or to look up a different patron if the membership was received as a gift.
When a membership is selected and the Select button clicked or the control number is manually entered it's details will appear in the Membership Payment window.
- Click the Accept
button
to purchase the tickets and add the tickets to the batch print or click the
Accept & Print Tickets 
button
to purchase and print the tickets.
If the Accept button is selected the tickets will be added to the printed batch and the Patron Window will return. If the Accept & Print Tickets button was clicked the tickets will be bought and printed to the default ticket printer.
