You can download the Quick Reference Guides (less than 20 pages), Cheatsheets (1-2 pages) and Screencasts (online video demonstrations of the functions with narration) by clicking on the icon.
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Topic |
Reference Guide |
Cheatsheet |
Flash ScreenCast |
MP4 ScreenCast |
Donations |
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| Donations Overview | ||||
| Add a Donation thru the Order Window | ||||
| Refund a Ticket to a Donation td> |
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| Create a Campaign | ||||
| Pledged Donations | ||||
| How to Toggle Between Individual & Corporate Donations | ||||
| How to Make a Donation Anonymous | ||||
| Soft Credits | ||||
| Matching Gifts Part 1 - Setting up the Gifter | ||||
| Matching Gifts Part 2 - Adding Gift to a Donation, Running a Report | ||||
| Gift In Kind | ||||
| Deleting and Refunding Donations | ||||
The Development/ Fundraising/ Donation module of Theatre Manager has long been a major portion of the system, but is rarely used to it's full capability. Many features, that have been in place for years, such as: the ability to enter unlimited donations for as many campaigns as you are able to manage, the ability to merge anything with custom made form letters, and the ability to track donation histories over the years (and the future).
There are many recent changes/functions most users are not aware of. These include:
Plus the numerous donation detail, summary, giving trends, giving level, reports geared towards telemarketers, board members, development staff, and management.
You use the Donation Detail Window to insert a new donation. You also use this window to provide a user with specific details about a Patron's particular Donation. When Inserting Donations the Donation Detail Window is accessed through the donation module or the payment window. To access a Patron's Donation Detail Window after the donation has been inserted, the patron's Donation tab must be opened first. Then double click on any donation line and the Donation Detail Window will appear. The data in the Campaign, Solicitor, Non-Receipt Benefit is definable while Setting up Donation. The format of program name and many of the print function defaults are defined in Default Data.
For details on locating a Patron Record click here.
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Inserts a new donation. For more information on inserting donations click here. |
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Saved changes made to the current donation. |
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Reverts changes made to the donation back to the last saved point. |
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Deletes a donation once the donation receipt and payment have been removed. For more information on deleting donations click here. |
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Generates a report displaying the donation details. |
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Checks the spelling within the data entry fields. |
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Adds a payment to the order. For more information on adding payments click here. |
Campaign |
The drop down list contains the possible donation campaign to give the donation to. |
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Enter the date a donation was made or if the donation differ from the default computer date the date can be back dated into a prior calendar year for tax purposes. |
Solicitor |
Select the person responsible for receiving the donation from the drop down. This person must exist in the Employee table (see Setting up an Employee) |
Donation (gift) |
Click in to the amount field and enter the donation amount. This amount sets up a receivable in Theatre Manager so that the system knows to expect a payment for this amount. It could be one payment or it could be post dated payments. |
Total Payment |
Amount of money received for the donation. A donation may be made in the form of a Stock and the payment amount may be more of less then the donation amount. For information on Stock gifts click here. |
WriteOff Amount |
The unpaid difference between the Donation and the Total Payment. |
Matching Gift |
Select the Matching Gift if you wish to link this donation to another patron who will also donate as a result of this patron giving a new donation. Click Here for more information. |
Commission |
Select Commisssion if the employee responsable for the donation receives a persentage of the sale. |
Non-Receipt Benefit |
The amount deducted from the donation receipt to cover taxable benefits received by making the donation. |
Next Contact |
By default, the Next Contact Date is eleven months from the date of the donation. This date can be changed should you require a different date from the default. Use it in reports to print a list of donors that need contacted at that time to ensure that they give on a regular basis. |
Program Year |
The Program Year defines the time frame the donation will be recognized in published material. Use it in reports to print a list of Program Names within the Program Year. |
Fiscal Year |
The Fiscal Year is selected from the fiscal year set up in default settings. Refer to Accounting for more information |
Tax Receipt Name |
This field is used to record the name of the individual who will receive the tax deductible receipt. Theatre Manager prints a receipt for tax purposes in the name of the individual recorded here, which could differ from the individual giving the donation. |
Program Name |
This field is used to record how the patron would like to be recognized on the program. Theatre Manager generates a donor recognition report that ensures your donation list is complete and up-to-date. If the Donor wishes to remain anonymous this field should read "anonymous". Click here for more information on making the donation anonymous. |
Sort Name |
The sort name is suggested by Theatre Manager. It is initially based on the last name or company, depending on how the default donor name is selected and it may be changed. The sort name is used to position the donor's name in the program. For example, if the Program Name is 'Anonymous', the sort name could still be 'Smith'. This would cause the program to creating a listing for 'Anonymous' under S. |
Receipt Options |
Choose how receipts should be issued. |
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Click here for details on the Notes tab. |
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Click here for details on the Pledge Schedule tab. |
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Click here for details on the Receipt tab. |
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Click here for details on the Soft Credit tab. |
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Click here for details on the Matching Gift tab. |
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Click here for details on the Transaction tab. |
There are two ways to access the donation list window. The Donation Tab window will let you access other functions of the Donation Module. For instance you can Insert a New Donation from this window or you may access the Donation Detail window from here.
For details on locating a Patron Record click here.
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Order # |
Unique number assigned to the order for tracking within Theatre Manager. |
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The Program Year defines the time frame the donation will be recognized in published material. Use it in reports to print a list of Program Names within the Program Year. |
Use |
The type of donation received. |
Campaign |
Campaign the donation was assigned to. |
Fiscal Year |
The financial year the donation was made within. |
Donation Date |
Date the donation was recorded in Theatre Manager for. |
Pledge |
The amount the donation was originally entered as. |
Actual |
Amount of money received for the donation. A donation may be made in the form of a Stock and the payment amount may be more of less then the donation amount. For information on Stock gifts click here. |
Donation Balance |
The unpaid difference between the Donation and the Total Payment |
Donation Amount of Receipt |
The amount of the donation that receipts have been issued for. |
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Inserts a new donation. For more information on inserting donations click here. |
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Opens the selected donation for editing. For more information on editing donations click here. |
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Deletes a donation when the tax receipt and prior payments have been removed. For more information on deleting donations click here. |
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Opens the donation payment window. For more information on making payments Click here. |
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Prints the donation on a ticket if a default ticket face has been associated with the donation. For information on setting up donation campaigns click here. |
The Notes Tab allows you to select specific donors and event / plays and enter Notes about the selected donation.

Donor # 1 (pop-up) |
A customizable pop-up field edited through the code tables |
Donor # 2 (pop-up) |
A customizable pop-up field edited through the code tables |
Donor # 3 (pop-up) |
A customizable pop-up field edited through the code tables |
Donor # 4 (char) |
A customizable character field |
Play |
Allows you to attach a play to this donation. Use the Event / Play Lookup |
Donation Notes |
Any addition notes to be added to the donation. If the donation was a matching gift notes to that affect will be automatically placed here. |
This tab can be used to add Pledge Schedules and track all donation Contacts.

Status |
Pictorial progress of the letter, pledge or email. |
Seq # |
Sequence number of the letter, pledge or email. |
Status |
Verbal progress of the letter, pledge or email. |
Type |
Type of contact detail. |
Priority |
Rating of priority. |
Requested By |
Employee who added the letter, pledge or email. |
Notes |
Name of the letter or email. |
Records/File Connected to Correspondence |
Details of the attached letter, pledge or email. |
Date Begin |
Date the correspondence is set to begin. |
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Adds a scheduled pledge reminded to the donation. For more information on scheduled pledges click here. |
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Opens the selected letter, pledge or email. |
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Deletes the selected letter, pledge or email. |
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Adds a new letter or email to the donation. |
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Opens the document that corresponds to the selected pledge, letter or email. |
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Prints the selected letter. |
Tasks are part of the Facility Management module. If your organization has not purchased the Facility Management module, the Tasks feature in Donation Management will be limited.
Calendars show tasks to be done in a variety of formats. Gantt charts (part of Projects) show tasks associated with each other and the relationships between the various pieces. Invoices use tasks and the associated people and resources as line items in an invoice to bill clients.
You can associate tasks with any number of people who are responsible for making sure the task gets completed. Tasks can be reminders to yourself about upcoming deadlines. Tasks can be used to schedule your time. Tasks can have physical resources assigned to them that may be billed or not.
Notifications or reminders can be set up for tasks so you don't miss a meeting or appointment.
To learn more about tasks and how to add them click here.

Task # |
The sequence number assigned by the database to the task. |
Status |
The current status of the task (Done, Not Done, In Progress, Cancelled). |
Begin Date |
Date the task is set to begin. |
Date End |
Projected completion date of the task. |
Description |
The description of the task. |
Event Title |
The title of the event / play associated with the task (if any). |
Event Code |
The event / play code associated with the task (if any). |
Perf # |
The Performance number associated with the task (if any). |
Date |
The date of the event associated with the task (if any). |
Time |
The time of the performance associated with the task (if any). |
In this window, you can Add, Edit and Delete donation reciept information.

Receipt Date |
The Date the Receipt was created i.e. The day the payment was received. |
Description |
Type of payment received. |
Receipt Amount |
Amount the receipt was issued for. |
Receipt # |
The number of the receipt. This number is setup in Company Preferences under the Donation Receipts tab. |
Receipt Printed Date |
Date the receipt was printed. |
Receipt Print Count |
Number of times the receipt has been printed. |
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Opens the Edit Manual Receipt detail window. |
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Deletes the selected receipt. If after the receipt is deleted the total donation is greater than the receipted amount Theatre Manager will rebuild the order and recreate the receipts. |
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Adds a form letter to the selected payment. |
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Prints a ticket receipt for the selected payment. |
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Quick reference information for Soft Credits |
A Soft Credit is used to attach a patron other then the donor to the donation. The purpose is to recognize a patron for the value of the contributions they helped raise.

Patron # |
Reference number for the patron associated by the soft credit. |
Patron Name |
First and last name of the patron . |
Donation Amount |
Amount of the donation the patron is to be recognized for. |
Program Year |
The year in which the patron should be recognized in publications |
Campaign |
Campaign the donation was contributed to. |
First Name |
First name of the patron. |
Last Name |
Last name of the patron. |
Company |
Company the patron works for. |
Inserts a new soft credit. For more information on creating soft credits click here. |
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Opens the selected soft credit for editing. |
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Deletes the selected soft credit. |
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Quick reference information for Setting up the Gifter |
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Matching Gifts Part 2 - Adding Gift To Donation & Running a Report |
For details on inserting matching gifts click here.

Patron |
Patron number for the matching gift patron. |
Amount |
Value of the donation the matching gift patron will make. |
Order # |
The order number in the matching gift patrons file. |
Giving Ratio |
The percentage the matching gift patron is donation in relation to the original donation |
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Opens the patron record for the matching gift patron. |

Seq # |
The transaction reference number. |
Trans Date |
Date the transaction took place. |
Journal No |
Journal Entry reference number. |
Code |
Theatre Manager reference code used to determine the type of transaction. |
Transaction Desc |
Brief description of what the transaction was. |
Order # |
Reference number used to tract the components of the order. |
Play Code |
Play code reference the donation is associated with. |
Performance Code |
Performance code reference the donation is associated with. |
Opens the selected transaction displaying the transaction details window. |