Coupon Codes Discount Detail Window

Coupons are used to enable pre-access to tickets and/or cause a discount on tickets during the checkout process. The intention is a code may be mailed or given to a group of patrons who may, at checkout on the web or at the time of payment at the box office, specify the coupon code and get tickets or receives a discount if there are any uses left on them.

Parts of the Coupon Code Discount Detail Window

	Inserts a new coupon code. For more information on creating coupon codes for discounts click here. For more information on creating coupon codes for order fees click here. For more information on creating coupon codes for presale access click here.
	Saves changes made to the coupon code.
	Creates a copy of the current coupon code.
	Undoes changes to the last saved point.
	Deletes the current coupon code. For more information on deleting coupon codes click here.
	Checks the spelling of fields that can be typed in.
Internal Description	Internal name given to the coupon code.
External Description	External name given to the coupon code to be displayed on web.
Coupon Code	Verbal code used by patrons to enact coupon code as a form of payment.
Status	When checked the coupon is active and can be used.
Folder	You can assign a folder name to the coupon code so that you can search by that if you wish.
	Details about the coupon code. For more infomation on the Availability Tab click here.
	Promotions for the coupon type. For more information on the Promotions Tab click here.
	Applicable performances for the coupon. For more information on the Performances Tab click here.
	List window of patrons and orders that have used the coupon code. For more information on the Redemptions Tab click here.

Availability Tab

Redemption Details
Redeemable From	Date that the coupon is available for use.
Redeemable Until	Date that the coupon is no longer available for use.
	Accesses a calendar to select dates.
Restricted to Mail List	Coupon is only available to members of selected mail list. Any other patron who tries to use the coupon will be told that it is invalid.
	Accesses the Mail List Lookup window to select Mail List.
Auto Add on Web	If a mail list is specified for the coupon, you can decide how the coupon gets into the patrons cart. Choices are: Never - means that the coupon is not automatically added to the patrons cart when they sign in. The patron will need to specify the coupon code after logging in in order to receive the benefits that the coupon conveys (like pre-access) Only if Patron is on the selected maillist - means that the coupon will automatically be added if the patron signs in online. They have to take no action to receive the benefits of the coupon. It could be used to create automatic discounting of certain ticket prices for certain performances using a sales rule. Any household member on maillist. - will auto add the coupon for any member of the patrons household when they log in. This conveys the patrons benefits over to their partners or dependants.

Coupon Usage Type

Applies discount when used

Check this box if this coupon code could apply a discount to tickets via sales rules tab or orders (using a one time discount)

Presale access via internet

Check this box if this coupon code will allow patrons to purchase tickets to certain performances before they are available to the general public.

If you provide a list of performances in the performance tab, then:

Each time the coupon code is entered on the event list
The event list will show only the selected performances that are in the performance tab per the image to the right.

Note: if the patron clicks search or leaves this page, then all other performances will be added to the mix. Entering the coupon code again will show only the performances again.

Overall Coupon Usage Limits
Max Coupons available	The number of times that this coupon can be used before it becomes inactive. Leave blank to disable this feature.
Used Coupons	The current number of times that this coupon has been used.
Coupons in web carts	The number of coupons currently in shopping carts.

Redeemable At Sales Sources
Box Office	Check this box if this coupon can be used in conjunction with a sale at the Box Office.
Internet Sales	Check this box if this coupon can be used in conjunction with a Web Sale.

Sales Rule Tab

Parts of the Sales Rules Tab

Sales Rules	The rule which will be applied to convert the tickets from one promotion and/or price code to another. For information on sales rules promotion conversion, click here
	Opens the Sales Rule list in order to select a sales rule.
One Time Order Fee	Order fee applied to the coupon.
Max Use per coupon	Maximum number of tickets per order that this coupon can be used to receive a discount.

Performance Tab

Parts of the Performance Tab

Event/Play #	The # of the event/play(s) the coupon can be used for.
Event/Play	The name of the event/play(s) that the coupon can be used for.
Performance	The performance(s) that the coupon can be used for. When the patron enters the pre-access coupon online, then any event in the list of performances will be displayed in the performance list to make it easier to select the events. Immediately after the pre-access coupon is entered, the other events will disappear for this one time only -- effectively making the pre-access coupon a quick filter to the events. In addition, the coupon shows in the shopping cart with a button to let the patron show the events again. For performances that are in the permitted list: if the performance is not on sale on the internet, it will become visible and able to be sold based on the pre-access code If the performance is in the past, it will not be shown. This allows you to offer pre-acces coupons through the run of an event If the performance is marked as postponed or cancelled, it will also show if its marked visible on the internet. Since those performances are already visible, the coupon code shows them - they are just unable to be purchased. performances that are subscription control houses will not show based on a coupon since they are special puprose
Date	The date of the performance(s).
Time	The time of the performance(s).
Event/Play Title	The full title of the event/play(s) that the coupon can be used for.
Year	The fiscal year of the event/play(s) that the coupon can be used for.
Theatre Name	The name of the theatre that the coupon can be used for.
Perf #	The performance number.
	Opens the performance lookup list window to allow the selection of performances that the coupon is valid for.
	Delete the current selected performance from the list of valid performances for the coupon.

Redemptions Tab

The redemptions tab displays a list of every instance when the coupon was redeemed.

The Redemptions tab will show Coupon redemptions only. Pre-Sale access only allows access to an event and is not tracked within the code. Pre-Sales access is best tracked by Sales Rule, Promotion Conversion

For more information and sales rules - promotion redemptions click here.

Pre-sale access can be limited to members of a Mail List by selecting the Mail List on the Availability tab.

Notes Tab

The Notes Tab of a Coupon or PreAccess Code is where content regarding the code can be placed. The field accepts plain text or HTML code. Text from this field appears on the ticketing site beside the Coupon or PreAccess Code in the web cart. This is a great marketing opportunity to communicate with your online patrons.