Season Package Detail Window

The Season Package Detail window displays the components of the package. It highlights the Control House, the Events within the package and where the package is available for sale.

Parts of the Season Package Detail Window

Window Toolbar Icons
Opens a new Season Package Detail window to setup a new Season Package.
Saves the changes made to the existing Season Package Detail window.
Reverses any changes or updates to the Season Package Detail window back to the last time changes were saved.
Deletes the current open season package.
Generates a report when columns are present based on the information selected.
Reviews the fields currently displayed within the Season Package Detail window and displays any spelling errors.
Checks, clears, sets, and Verify Holds on reserved seating performances within the Control House's Season Package.
Automatically Renews Selected Season Subscriptions for Patrons within the Package and places balances on account.
Prints Season Subscription Renewal Notices for the Selected Patrons or all Patrons within the Season Package.
Books all available seats within the Season Package for the selected patrons. This button is only active when one or more patrons are selected under the Patrons tab of the Season Package Detail window.
Holds season seats for each Performance in the Season Package for the selected patrons. This button is only active when one or more patrons are selected under the Patrons tab of the Season Package Detail window.
Changes the selected patrons season subscriptions status from Notice Printed to Not Started and removes the previous Season Renewal Notices. This button is only active when one or more patrons are selected under the Patrons tab of the Season Package Detail window.

Window Tabs
The Description Setup for the Season Package.
The Sales Management details on the Season Package.
The Events that will be booked as a part of the Season Package.
The combination of different Season Packages grouped together to form a single Combined Season Package.
Detailed Sales Notes about the Season Package that can be displayed in the web sales pages.
List of Patrons that have a subscribed to the Season Package.

The Season Package Detail Description Tab

The Season Package Detail Description tab is used for entering and adjusting information about the season package.

Parts of the Season Package Detail Description Tab

Season Package Details
Internal Description The internal description given to the season package suitable for use within Theatre Manager.
Status Indicates if the season package is available for use.
Fiscal Year The season renewal year that the season package is for.
External Description The external description given to the season package suitable for use on the web site and season renewal notices.
Combo Package Indicates that this season package is an combo (or umbrella package) made up of one or more other season packages. The other season packages have the favourite seats for each venue - which allows selling or renewing a subscription that is in multiple venues. For example:
  • If you have a 5 show series in your main venue, then you'd give the patron a subscription for that 5 show series along with favourite seats - lets call that 'Main Stage Package'.
  • If there is a second venue that might have 3 events in the season, then you would assign the patron a subscription package in the second venue - lets call that 'Auxiliary Package'.
  • then you would make a third subscription package that is Combo Package that contains both the 'Main Stage Package' and the 'Auxiliary Package' in it.
Using this approach, Theatre Manager will have a record of the favourite seats a patron has in each venue, making it easy to renew. It also make it easy for the patron to create a new subscription online as the web sales will take the person thought picking seats in both control houses as part of the sales process.

Note: if you do not want the individual package to be purchased, do not make them for sale online - only make the combo package for sale online.

Subscriptions Assigned The number of subscriptions that have been assigned within this season package.
Subscriptions Renewed The number of subscriptions that have renewed their season package.
Seats Assigned The number of seats that have been assigned to this season package.
Seats Renewed The number of seats that have been renewed to this season package.
Seats Desired The number of desired seats in the subscription package. This is what patrons have asked for and is not necessarily the same as the primary/secondary seat count.

Control House Settings
Last Year The control house from last years subscription package that was used to rollover the confirmed subscriptions into this years package.
Opens the Play Lookup List window to choose the Control House.
This Year The event that will contain and control the favorite seat map for this years subscriptions sales.

The Season Package Detail Sales Management Tab

The Season Package Detail Sales Management tab is used for entering and adjusting sales specific information about the season package.

Parts of the Season Package Detail Sales Management Tab

Sales Settings
Can Be Sold at Box Office When checked, allows the season package to be sold at the Box Office.
Can Be Sold via Internet When checked, allows the season package to be sold on the internet.
Can Be Renewed at Box Office When checked, allows a season subscriber to renew their package(s) at the Box Office.
Can Be Renewed via Internet When checked, allows a season subscriber to renew their packages(s) via the internet.
Print Performance Dates on Renewal Notices The performance dates for the new season will be printed on the renewal notices. This is helpful in the situation where you may want to print renewal notices but have not determined the final set of performance dates.
Donation - Auto-Ddd to Cart Auto adds a suggested donation amount to the shopping cart when renewing an online subscription.
Campaign The Donation Campaign to use if a donation is to be auto-added when the patron renews their online subscription.
Clicking the icon, opens the Campaign List window to choose the donation campaign to be auto-added to the cart when the subscription is renewed online and 'Auto-Add to Cart' has been enabled.
Accept Post Dated Payments Indicates that this season package can have post dated payments created as a form of payment when renewing an online subscription.
Final Payment Date The final date that a post dated payment for this season package can be applied on when renewing an online subscription.

Plug In Code
Plug In The number of the customized Plug-In Module that is being used for this season package.
Clicking the icon, opens the Plug-In List window to choose the customized plug-in for this season package.

The Season Package Detail Events / Plays Tab

The Season Package Detail Event / Plays tab is used for adding events to a season package.

Parts of the Season Package Detail Event Tab

Custom Package
Allow Event Removal Indicates if the patron is allowed to remove optional events from the season package during the online subscription checkout process.

Event Set Counts
Select Number of Events Select the number of events or sets of event counts required for online subscription checkout

Event List Columns
Status Indicates if the event is a mandatory event or optional event within the season package.
Event # The sequence number of the event.
Event Code The event code for the event.
Event Title The title of the event.
Year The season year that the event falls under.
Theatre Name (Internal) The internal name of the venue that the event takes place in.
Pricing Map Name (Internal) The internal name of the venue's pricing map that the event takes place in.
Adds an event to the list of events in the season package.
You can indicate which events are optional as far as the package goes. When the event is optional, the patron can remove that event online if they choose to.
Note:
  • You must first set the 'Allow event removal' checkbox in the 'Custom Package' section.
  • This feature has no effect for box office subscriptions sales - it is used exclusively for the online subscription processing.
  • You can see an example of a web page with optional events below, highlighted in red.
Removes the selected event from the season package. This only removes the event from within the season package and doesn't delete the event.

The following is an example of an online season subscription with optional events, highlighted in red. In the 'Remove' column, the optional events have the option to be removed from the shopping cart prior to checkout.

The Season Package Detail Combo Packages Tab

The Season Package Detail Combo Packages tab is used for linking together one or more season packages that are in separate/different venues to create a single season package. Thus, the combined season package is made up of multiple other season packages and can then be RENEWED as a single unit.
When selling a NEW season package online using the combo package, the patron will be asked for favourite seats in each package as part of the process.

Parts of the Season Package Detail Combo Packages Tab

Season Package List Columns
Seq # The sequence number for the season package.
Active Shows whether the season package is active or not.
Year-Fiscal The fiscal year to which the season package is currently set.
Year The season year to which the season package is currently set.
Package Name-Internal The internal description given to the season package.
Package Name The external description given to the season package suitable for use on the web site and season renewal notices.
Subscriptions The total number of subscriptions in the season package.
Desired Seats The number of favorite seats that were desired by patrons for the season package.
Assigned Seats The number of favorite seats that were able to be fulfilled for patrons in the season package.
Renewed Subs The number of subscriptions that are renewals from the previous fiscal year.
Renewed Seats The number of seats that were renewals from the previous fiscal year.
Combo Indicates that this season package is made up of other season packages.
Pricing Map Name-Internal The name of the venue's pricing map that the season package is a part of.
Adds a different season package to the set of linked/combined season packages.
Removes the selected season package from the linked/combined season package list. This only removes the season package from within this set of linked/combined season packages and doesn't delete the season package.

The Season Package Detail Sales Notes Tab

The Season Package Detail Sales Notes tab is used for entering any sales notes about the season package. These notes are viewable by patrons when selling online season packages.

Parts of the Season Package Detail Sales Notes Tab

Text Field Area to enter detailed sales notes pertaining to the season package for display during the online subscription process.

The Season Package Detail Patrons Tab

The Season Package Detail Patron tab lists the patrons currently within the Season Package. Patron's season packages can be managed from this window.

Parts of the Season Package Detail Patron Tab

Columns
Icon
Patron Name Name of the patron the Season Subscription is booked under.
Renewal Status Current state of the Patron's Season Subscription within this package
Date Renewed Date the patron renewed their season subscription. This field is blank if the patron has not yet renewed.
Change Date Series date within the Season Package the patron wishes to relocate to.
Change Location Desired location the patron wishes to relocate to.
Performance Current series code the patron is booked into.
Seats Since Date the patron first became a Season Subscriber
Seat Count-Current Number of seats currently assigned in the patron's Season Package.
Seat Count-Desired Number of seats the patron wished to have for the Season Package.
Adds patrons to the season package.
Opens the patron's subscription detail record.
Deleted the patron from the season package. If the patron already has booked seats, the tickets will need to be refunded from the patron window.
Opens the patron window for the selected patron.
Search option drop down option for viewing patrons within the season package.
Searches the Season Package using the desired search option.