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This section presumes you:
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If a ticket is sold incorrectly or a patron desires to return their tickets, Theatre Manager's refund process will make the transaction very simple. Using Employee setup preferences, a Master User can decide which users have the authority to perform refunds.
Darcey's patron window will open. Look to the Patron Ticket Information portion of the patron window.
Note:The user must have sold tickets to Darcey Albeck in order to continue. If not, please refer to and complete the section, Selling a Ticket. |
Highlight at least one ticket and make note of its order number.
Note: A user can refund more than one ticket at the same time by simply highlighting multiple tickets. This is provided that the tickets are a part of the same order. |
At this point, you have three options, all of which will be discussed in the following pages:
From here you can:
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