![](/sites/default/files/images/Scanners/mobileSetUp1.jpg)
If the
AMS Tickets program is not on the scanner, you will need to install it. You can determine if it is in the scanner by clicking the
start menu at the top of the scanner and looking down the list for the
Programs' menu item. When you pick Programs, you will see a list of applications loaded on the device.
Look for AMS Tickets.
In the screen at the right, you can see the 'AMS' logo with the name 'AMS Tickets' in the first row on the 3rd Column
If you cannot find the icon the program will need to be installed.
![](/sites/default/files/images/Buttons/note.jpg)
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Installation must be done on a PC because the connection cables that come with the device are USB and serial. If you have a credit card server, this is an ideal machine for this purpose. Installation only needs to be done once because the program is placed into nonvolatile ram, so even if you run out of battery power, it will still be there.
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Prerequisites
You need:
- The Windows Mobile software and the AMS Ticket program. You can download all you need from our web site.
- If you have Win 2000 or XP, then you must install Active Sync 4.5.
- For Windows Vista, 7, 8 and later, Microsoft Windows Mobile Device Center (WMDC) replaces ActiveSync. WMDC offers device management and data synchronization between a Windows Mobile-based device and a computer and is most often installed on the computer as part of the operatiing system.
- A PC computer with a USB connection.