Buying the actual SSL Certificate

Hard Way - Self Purchased SSL

If you purchase your own SSL certificate from another source, you will need to install it yourself following the instructions provided to you during the purchase process and make sure it works. If you have any questions about your Self Purchased SSL certificate, contact the company from whom you purchased it for any and all assistance.

Easy Way - Buy your SSL from Arts Management Systems

Arts Management Systems uses 256 bit encrypted premium certificates from GeoTrust and if you wish to purchase one, please contact the sales office at (403) 536-1214. We will install any SSL certificate purchased from us and install a secure SSL logo on the checkout page of Theatre Manager.

When you buy an SSL from Arts Management Systems, information that we will require from you in order to customize the SSL to your venue are:

• company name (do not abbreviate, provide the full legal company name)
• primary contact's first and last name
• primary contact's title
• primary contact's email address
• primary contact's direct phone number
• venue's legal Address, City, full State/Province name (do not abbreviate the state or province name)
• external DNS that you set up such as tickets.myvenue.org
• the operating system that Apache is running on (OSX, Linux, or Windows)
• we will require an authorized administrator's email address to send the verification to and approve the request. This needs to be an email address you have the ability to check for the incoming emails. Please make sure that the email account has been set up and is available before you provide us the email account to use, or the approval email will not be delivered. With an invalid or non-working email account, the SSL certificate will not be processed. The options for the email address are below: (Select ONE of the following)
  • admin @ myvenue.org
  • administrator @ myvenue.org
  • hostmaster @ myvenue.org
  • root @ myvenue.org
  • webmaster @ myvenue.org
  • postmaster @ myvenue.org

We will generate the SSL based on the information provided and you will receive 3 emails:

1. An email indicating that an SSL creation request has been started.
2. An email requiring you to confirm the information at the specified email address above. Please confirm the email (by clicking on the acceptance link within that email) and accept the SSL request.
3. After you have confirmed email #2's acceptance link and the SSL has been processed by GeoTrust, the 3rd final email containing the actual SSL certificate information will be sent to you. Please note that this final email may arrive anywhere from 10 minutes to 12 hours after email #2 was accepted depending upon the next processing cycle by GeoTrust.

After we have received the SSL certificate information, we will make the SSL certificate files and put it into the Apache server for you in the 'Conf' folder and verify that it works. During this final process, we will require remote access to your Apache Server and to a Web Listener to test the SSL certificate configuration with Theatre Manager.