Step 2: Initial Sales Settings for Performances

Initial performance settings let you set up how you would like the event to work. These can be changed:

Initial Performance Settings
Selling at the Box Office Checking this box allows you to sell the performance at the Box Office.
Selling at ALL Other Outlets Checking this box allows you to sell the performance at other outlets. If you allow a performance to be sold at another outlet, you can now specify which outlets have the capability so that each performance can be sold by different people.
Selling via the Internet Checking this box allows you to sell the performance on the Internet.
Allow Patrons To view if not for sale If checked, then the event can be set to show online as coming up, even if not yet for sale. It allows pre-announcing events without enabling for sale.
Set onsale date in advance of performance When creating a number of new performances, you may want to stagger when they go on sale online.

If you enter a value for the number of days in advance of the performance, then theatre Manager will automatically calculate the onsale date based on the performance date during initial creation of the performance.

For example, you may want to set the onsale date 3 months in advance of a long running show.

Season Control House Checking this box allows the performance to be used in a Control House for subscribers.

Other
Sales Target You can enter the sales target for each performance. All performances will get the same value and is placed on some reports.

If the target is to be different on each performance, you will have to correct it after the fact on the performance window for each performance.

The Sales Summary-Quick report can be configured to shows this data in the parameters tab.

Perf Flag A special flag used to denote Performance. This is typically used for a plug-in for Web Sales.
Include in Patron Statistics Include any sales totals for this event in each patron's annual patron statistics tab at the bottom of the patron window. Normally you would want this.

Access
Sell Allows you to control what user access groups have the ability to sell this performance at the box office.
Report Allows you to control what user access groups have the ability to run reports containing this performance.

Performance Email Reminder

Send Reminder You can indicate if you want an email reminder sent to patrons who purchase to a performance. This email can be customized to each event or performance by duplicating and editing a web page, or you can use a default one.
Reminder in Advance Time If you do want an email reminder sent for any performance, then you can indicate how far in advance of the performance it should be sent. This value is typed in weeks, days, hours, and minutes format. Example values are:
  • 6h - for 6 hours
  • 1d - for one day
  • 1w - for one week
  • 4w - for one month
  • 1h30m - for 1 hour 30 minutes
You can type the amount in all in minutes, or using the the format above, or use the clock icon to pick a date so that the system will calculate the actual number of minutes in advance for the reminder time.

Any ticket to the event bought closer to the performance than the email reminder time will receive an immediate reminder.

Single Seat Rules for Reserved Seating Maps

Single Seats not allowed Means that a patron selecting tickets online will not be able to make a seat selection anywhere in the map that would leave a single ticket. This option is designed to maximize revenue and is the recommended/default option.
Single seat checking disabled/relaxed Means that a patron can pick any seat they want and leave single seats on the map. This maximizes patron choice, so the patron could:
  • pick the middle seat out of three, or
  • a single in where there are two seats left.
  • The patron cannot, however, leave a single ticket between two others in their seat selection. (i.e. they can't pick every other seat).
The example to the right shows an example of what would be accepted using this rule.
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