Web Options - Carts and Checkout

Carts

Show price/fee/tax breakout if enabled, shows a breakout of ticket prices, fees, taxes etc on the checkout page as per the image to the right.
Show 'Face Value' price and final price in carts If enabled, this will show the face value of a ticket (as determined in the Web Options tab) on all online web pages and any e-ticket emailed to a patron.
Timeout The number of minutes a patron can do nothing after accessing a page before the cart becomes inactive and the items released. Whenever the patron requests another page to resume shopping, the timer is reset.
Moneris Hosted Payments requires that your web page timeout is 60 minutes - it cannot be less. This is because Moneris payment acceptance is 60 minutes and we cannot close carts until their payment page has timed out.

Checkout

Pay Order Balances Online When selected, patrons will be able to pay for any outstanding order balances online if the order is marked as such when putting on account. If this is disabled, then the feature of paying prior order balances is disabled completely.

If a customer pays for an order balance online, two things happen:
  • The entire credit card payment is allocated to the order based on the total in the cart (including the prior orders)
  • A CREDIT to CASH payment is applied to the order for the cart to bring it to the right total
  • A DEBIT to CASH payment is applied to the other order(s) that were added to the cart to be paid off
The net effect is similar to a payment applied to multiple orders
Must Acknowledge Terms and Conditions When selected, patrons will be required to read/accept the terms and conditions at checkout. You may be able to place certain restrictions in the terms and conditions to cover exchange and refund policies, patron behaviour, age limits, scalping,etc.

Refer to tmtermsandconditions.html for more information.

Add Calendar to Confirmation Emails If selected, then a calendar will be attached to the outgoing confirmation email as an ICS file. This can be double clicked by the user to add their purchase dates to their calendar on their own devices.
Notification You can set up a notification which specifies a list of email addresses that will receive a copy of all completed shopping cart emails. This can be used for audit or backup purposes.

If implemented, you will have to clean out the emails from the specified email account yourself and use of this feature is not recommended if you have rate limiters at your ISP (such as google mail)

Browser Payment API Support

Some web browsers support card payment options natively that allows the patron to manage their own card data within the browser and use it to pay in a web cart interface.

If selected, Theatre Manager will attempt to use alternate payment screens on checkout to try to simplify the payment interface.

If all are unchecked, then Theatre Manager does not try to take advantage of the API's in a browser and uses the existing web page payment screen that is designed to be the same on all browsers.

Note: these options currently cannot be used with Acknowledge terms and conditions option (above)

Built in Bootstrap View If enabled, Theatre Manager will show a summary of the purchase and credit card input on one modal dialog using bootstrap. This causes other checkout options like delivery options to default. It is meant to use as a quick pay option
Basic Card If enabled and the browser supports it, the browser will use the built in payment screen from the browser. Google chrome is currently the only browser that implements this (since they invented it). If this option is not supported by your browser, then the Built in Bootstrap view will be used (if enabled here)