Season Package Detail Window

The following selections show you how to sell a Season Package in the Season Package Detail window.

Adding Patrons to a Season in the Season Detail Window

When a patron wants to take part in a season package, they need to subscribe to the season package before they select favorite seats and have their season package booked.

To add a patron to a Season Package in the Season Detail window, you perform the following steps:

  1. Click Patron Sales >> Season Reservations >> Setup Season Packages.

    The Season Package List window opens.

    Click here for more information on the Season Package List window.

  2. Select the requested season package, Click the Open button.

    The Season Package Detail window opens.

    Click here for more information on the Season Package Detail window.

  3. Select the Patron tab.

  4. Click the New button.

    The Patron Lookup List window opens.

    Click here for more information on the Patron Lookup List window.

  5. Search for and click on the patron you are adding to the season package.
  6. Click the Select button.

    If there is more than one performance series, the Season Performance Selection window will open.

  7. Select the Performance the patron wants and click the Select button.

    You are returned to the Season Package Patrons tab.

  8. For more information on adding favorite seats to the season package click here.

Adding Favorite Seats in the Season Package Window

Each patron is assigned Favorite Seats in the season package. These seats determine where Theatre Manager books the patron in the season, as well as, the performance and pricing structure for all subsequent seasons. Before the favorite seats can be selected the patron must first be part of the season package. For information on subscribing a patron to a Season Package through the Season Subscription Detail window, click here.

To add the patron's favorite seats to their season package, you would perform the following steps:

  1. Click Patron Sales >> Season Reservations >> Setup Season Packages.

    The Season Package List window opens.

    Click here for more information on the Season Package List window.

  2. Click to highlight the season package, then click the Open button in the Season Package List ribbon bar.

    The Season Package Detail window opens.

    Click here for more information on the Season Package Detail window.

  3. Select the Patrons tab.

  4. Click to highlight the patron wanting seats, then click the Detail button.

    The Patron Subscription Detail window for the selected patron opens.

    Click here for more information on the Patron Subscription Detail window.

  5. In the Desired Seats field, enter the number of seats the patron wants in their season package.
  6. Highlight the seats the patron wants in their subscription.

    You can select seats by using the mouse to drag a box over the preferred seats, or by holding the <SHIFT> key and clicking each seat.

  7. At the bottom of the map, choose the Promotion and Price Codes.
  8. Click the Add Seat button.

    The seats are added to the Seat Selection area of the Patron Subscription Detail window.

    For more information on the Seat List area click here.

  9. Click the Save button.
  10. Close the Patron Subscription Detail window.

The patron is added to the season package. To learn how to add a patron to a season package click here.

Booking a Subscription from the Season Package Window

Once the patron is added to a season package and their subscription contains favorite seats the season package can be booked.

To book a subscription from the Season Package window, you perform the following steps:

  1. Click Patron Sales >> Season Reservations >> Setup Season Packages.

    The Season Package List window opens.

    Click here for more information on the Season Package List window.

  2. Click to highlight the season package, then click the Open button.

    The Season Package Detail window opens.

    Click here for more information on the Season Package Detail window.

  3. Select the Patrons tab.

  4. Click to highlight the patron, then click the Book button.

    The Order opens to the Payment window.

    For more information on the Payment window click here.

  5. Choose the payment type from the Payment Method drop down list, enter the payment details and accept the payment.

    If the tickets are to be printed now select Print Tickets. If the tickets will be Batch Printed at a later date select the Accept Payment button.

    The payment window closes and you are returned to the Season Subscription Detail window. The patron status in the season package is automatically updated.

The patrons tickets are booked and the Season Subscription Detail window reflects the changes you have made.