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Theatre Manager Online Help
- Getting Started - Hardware Requirements
- Login / Logoff
- Customizing Theatre Manager
- Overview of the Theatre Manager Workspace
- Accounting
- Attendance Tracking/Ticket Scanning
- Course Management
- Credit Card Authorization Setup
- Donation Management
- Hot Seat Analyzer
- Importing Data to TM
- Cardnet Setup Information for Theatre Manager
- Cardnet Setup Information for Theatre Manager
- Cardnet Setup Information for Theatre Manager
- Cardnet Setup Information for Theatre Manager
- Cardnet Setup Information for Theatre Manager
- Cardnet Setup Information for Theatre Manager
- Cardnet Setup Information for Theatre Manager
- Code Tables - Awards Code
- Code Tables - Personnel Codes
- Code Tables - Volunteer Custom Field 3
- Code Tables - Volunteer Eye Colour
- Commissions - Commission Setup
- Commissions - Deleting a Commission
- Exporting Data From TM
- Installing - Installing From CD - Windows
- Installing - New Macintosh Database
- Installing - New PC Database
- Introduction to Invoices
- Media Management - Editing a Media Member
- NDC Setup Information for Theatre Manager
- Nova Setup Information for Theatre Manager
- Novus Setup Information for Theatre Manager
- PC Authorize - Setup Information
- Patron Management - Season Tab
- Patron Management - Web Tab
- Reports - Solicitor Summary
- Season Subscriptions - Creating a Control House
- Season Subscriptions - Creating a Season Package
- Season Subscriptions - Season Package Detail Window
- Mail Lists - what are they?
- Media Management
- Memberships, Passes, G/Cs
- Order Management
- Outlet Management
- Patron Management
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Payments Management
- Payment Window
- Creating a Payment
- One Payment for Multiple Orders
- Post Dated Payments
- Reversing Payments
- Deleting a Payment
- Printing a Payment Receipt
- Transferring Payments from One Order to Another
- Post Dated Payment Report Criteria
- Contractual Payment
- Credit Cards
- Voiding a Pass / GC Payment
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EFT Payments
- EFT Setup
- Creating an EFT Payment
- Editing an EFT Payment
- Deleting an EFT Payment
- Depositing EFT Payments
- Create EFT File for Submission
- Submit EFT File for Processing
- EFT File Format Examples
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FAQ Questions for EFT
- Do I need to create an EFT file each time I deposit an EFT Payment?
- Do we have to date the payments 2 business days prior to the file processing date?
- How is the EFT File external name derived?
- How often can I sumbit an EFT file for processing?
- I forgot to create the EFT file and submit it to the bank!
- Is there a security setting on who is able to create the bank EFT file?
- I’m leaving on vacation, can I create the EFT file in advance?
- My bank requires the EFT file to be submitted 2 days in advance
- When I pull the EFT payments in advance, they show in the current deposit reports
- Where do I alter the starting value of the File Creation Number?
- Where is the Transaction Code for the EFT Payment Defined?
- Why didn't the EFT Payments get into Today's EFT File?
- Why was my EFT File Rejected with an Invalid Transmission Date?
- Personnel/Volunteer Management
- Season Subscription Management
- System Setup
- Venue Management
- Ticket Management
- Ticket Trove
- Web Sales Management
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FAQ Questions for EFT
There are a number of common questions that are asked when first starting to use EFT Payments. The goal of this section is to help find answers to those common questions to ease your mind on a specific situation you're experiencing.
- Do I need to create an EFT file each time I deposit an EFT Payment?
- Do we have to date the payments 2 business days prior to the file processing date?
- How is the EFT File external name derived?
- How often can I sumbit an EFT file for processing?
- I forgot to create the EFT file and submit it to the bank!
- Is there a security setting on who is able to create the bank EFT file?
- I’m leaving on vacation, can I create the EFT file in advance?
- My bank requires the EFT file to be submitted 2 days in advance
- When I pull the EFT payments in advance, they show in the current deposit reports
- Where do I alter the starting value of the File Creation Number?
- Where is the Transaction Code for the EFT Payment Defined?
- Why didn't the EFT Payments get into Today's EFT File?
- Why was my EFT File Rejected with an Invalid Transmission Date?