Theatre Manager Online Help

Accepting Multiple Payments

Accepting Multiple Payments

Multiple payments can generally be applied in any order that you want. There are a couple of exceptions. Anything that affects the actual price of the ticket must be applied first. For example, use these payment types before accepting any others:

After that, use any other payment method to reduce the balance outstanding, including monetary dollar value gift certificates.

  1. Open the Payment window.

    Click here to learn how to access the payment window.

    Click here for a detailed description of this window and it's functions.

  2. Select the payment method

  3. Enter the amount of this payment method the patron would like to pay into the Payment Amount field.

  4. Enter the amount of payment received into the Cash Tendered field.

    Pressing the tab key on the keyboard will display the change owed to the patrons for the amount tendered. A patron may choose to pay with multiple payment methods and still require change for one or more of those methods.

  5. Fill in any other necessary information and click the Accept Payment button.

    A confirmation window opens and asks you to confirm the partial payment.

  6. Click the Yes button to accept the partial payment.

    The Process Another Payment window opens.

  7. Click the Yes button.
  8. Select the second payment type.

    The remaining balance may be paid for in one or more payments. Repeat steps 2 through 6 above with the remaining payment methods as needed. If the payment is put On Account refer to Later Payments to learn how to add future payment to the order.