Printing Season Tickets

To print a batch of tickets, you perform the following steps:
  1. Choose Setup >> Batch Functions >> Print Unprinted Tickets.

    The Batch Ticket Printing window and the Parameters window will both open.

  2. Click the New button to add a new criteria to the parameters window.

    The Add/Edit Criteria window opens.

  3. Select the search Criteria for the tickets to print and press the Save button.

    Click here for more information on report criteria. The example above shows criteria that would print all unprinted tickets with the performance codes matching those of the season subscription and with either a subscription or early-subscription price code. To get this criteria, select Promotion # on the left hand side, and select Subscription and Early Subscription on the right hand side.

  4. Click the Next button.

  5. Choose the option for "All Orders containing unprinted orders."

    Select Tickets From
    All Orders containing uprinted tickets
    Will only select tickets meeting the criteria and that are marked as unprinted.
    Fully paid orders
    Will only select tickets meeting the criteria and that the order is fully paid for.
    Fully paid orders where payments are also deposited
    Will only select tickets meeting the criteria and that the order has been process through the End of Day.

    Limit Batch Size
    Limit between
    This allows the batch to print only patron orders that are between the minimum and maximum limit.

    Past Plays
    Include past play if it matches the search criteria
    This will allow tickets to be printed for performances that have occurred already provided they meet the criteria.
  6. Click the Next button.

  7. Select the applicable data for the tickets to print.

    Ticket Header
    Print Address Ticket
    Prints an additional ticket containing the address information of the patron.
    Print Credit Card Recipt
    Prints an additional ticket containing the credit card receipt if a credit card was used to pay for the order.

    Ticket Items
    Include Memberships
    Prints an additional ticket if a Membership purchase was included on the same order.
    Include Donations
    Prints an additional ticket if a Donation purchase was included on the same order.

    Ticket Printing
    Mark Tickets as Printed
    This option will print no tickets, but still mark the tickets as printed.
  8. Click the Next button.

    Sort Tickets By
    Patron Last Name
    All tickets will print in alphabetical order based on the patron's last name.
    Postal Code, Patron Last Name
    All tickets will be grouped together by postal code, and each group will be in alphabetical order based on the patron's last name.

    and then Sort By
    Date, Section/Row/Seat
    For tickets to multiple performances, the individual tickets will be sorted by the performance date and then the seats.
    Date, Seat Code
    For tickets to multiple performances, the individual tickets will be sorted by the performance date and then the seat codes.
    Section/Row/Seat, Date
    For tickets to multiple performances, the individual tickets will be sorted by seat and then by the performance date.
    Seat Code, Date
    For tickets to multiple performances, the individual tickets will be sorted by seat code and then by the performance date.
  9. Click the Done button.

    You are returned to the Ticket Printing window.

  10. This window will display the total number of tickets based on the criteria, and allow any final changes to be made.

    Click here for more information about this window.

  11. Click the Start Printing button when the batch is ready to print.
Diataxis: 
How To