The Batch Printing/Emailing Window

The Batch Printing/Emailing window allows for the final options to be set prior to printing a batch.

Parts of the Batch Printing Window

Opens the Parameter window for adjustments to be made to the search parameters. For more information on the Parameters window, click here.
Opens the selected item.
Removes the selected item from the batch.
Reverts to the last saved search criteria.
Exports the list of items in the batch to a TXT file.
Prints the list of items in the batch.
The Ticket Counts tab gives a summary of the items in the batch. Additional final options can also be set prior to printing the batch. For more information on the Ticket Counts tab, click here.
The Selected Tickets tab lists all of the items that will be printed in the batch. For more information on the Selected Tickets tab, click here.

Ticket Counts

Once you have clicked the button on the Sort Options window, the second window in the Batch Print process will come to the front.


The number of tickets to be printed will appear in the Tickets field. For more information on the Batch Printing window, click here.

Set any final printing options, and click the Start Printing button.

The tickets will now begin printing to the selected ticket printer.

Parts of the Batch Printing Ticket Counts Tab

The Selected Tickets tab lists all of the items that will be printed in the batch. For more information on the Selected Tickets tab, click here.
Tickets The total number of tickets to be printed in the batch.
Include When checked, this item will be printed in the batch.
Mark As Printed When checked, this item will be marked as printed, but nothing will be printed.
Memberships The total number of memberships in the batch.
Send Notifications The letter associated with this item that will be included.
Donations The total number of donations in the batch.
Credit Card Receipts The total number of credit card receipts in the batch.
Address Header The total number of address header tickets in the batch.
Total Ticket Stock The grand total number of tickets that will be printed so that the stock in the printer can be verified prior to printing.

Notification Routing for Letters/emails confirming tickets have been printed.
Print Letters If a notification letter has been created and set for any of the items above (eg tickets, passes, donations), the notification letter will be printed so you can mail it to the patron.
Email Letter If notification letter has been set for any of the items, the notifications will be emailed if the patron has an email address. This is useful for things like 'your season tickets are in the mail'. Optionally you can.
  • Ignore printing of a notification letter for patrons that do not have an email address -or-
  • Print the notification on the printer for those patrons that do not have an email address and email the letter to those that have email addresses.

Ticket Printing Options
Print Tickets If selected, will print all tickets that have been found to print.
Email Tickets If selected, will email tickets (where print at home is enabled) to patrons that have an email address and optionally (when selected):
  • Ignore printing of tickets for patrons that do not have an email address -or-
  • Print those tickets on the ticket printer for those patrons that do not have an email address

When you select the email option, you will be asked for the content of the form letter to send/. This can be from pre-existing form letter(s) marked as cover letter for invoice or something you type yourself.

Note: you can also manually email tickets at the end of an order on a per order basis if you want. This feature is useful for emailing batches of tickets.

Ticket Cutting Options
Cut each ticket - if printer has a ticket cutter Tells the ticket printer to cut the stock after each ticket.
Cut after last ticket printed for patron Tells the ticket printer to cut the stock after the last ticket for each patron is printed. This has an advantage in that there will be a ribbon of tickets that belongs to a single patron and lessens the chance that the patron will receive the wrong tickets.
Do not cut tickets Tells the printer to not cut the stock until the end of the batch - tickets will not be cut. You will have to find the demarcation between patrons and manually rip the tickets.
Starts the printing of the batch.

Selected Tickets Tab

The Batch Printing window allows for the final options to be set prior to printing a batch.

Parts of the Batch Printing Selected Tickets Tab

The Ticket Counts tab gives a summary of the items in the batch. Additional final options can also be set prior to printing the batch. For more information on the Ticket Counts tab, click here.
Order # The Order number associated with the item.
Patron # The Patron Number to whom the tickets were sold.
Last Name The last name of the patron.
First Name The first name of the patron
Company The company of the patron.
Event/Play The event the item is for.
Performance The performance the item is for.
Qty The quantity of the item.
Section The section the ticket is in.
Row # The row number the ticket is in.
Seat # The seat number the ticket is in.
PC The price code that was used with the ticket.
Promotion The promotion that was used with the ticket.
Starts the printing of the batch.

Other Fields Not Shown
Total The total price of the ticket.
Date Printed The date the tickets were printed. Normally blank, but if the tickets were previously printed, their original print date would appear here.
Date The date of the performance.
Time The time of the performance.
Play/Event Title The play or event title.
Ticket # The serial number of the ticket.
Notes Any order notes for the selected ticket.