Web Server Queue-It Setup
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Queue-it is a pay-for-use service that creates a queue external to Theatre Manager server environment.
Refer to the built in queue that is free and is built into TheatreManager servers |
External Web Server Ticket Sales URL |
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| Web Server URL | The domain for the ticketing site. Normally, this should look like |
| Web Server Port | Enter the port number that the web server will be using for incoming connections.
Normally, leave this blank to use the standard port 443 for incoming secure connections. |
The Queue-it process
When Queue-it is enabled in Theatre Manager, the customer experience will be like:
- When they reach your web site they will either:
- Be able to enter right away if the traffic on your web site is below the thresh holds you set in the queue-it online management portal
- If the site is considered busy, you'll see an image lie the one on the right. (Not this was customized for the Hamilton onsale by Proctors Theatre
- If the patron is required to wait their turn, they'll see a countdown bar that shows their approximate place in line
- Once they are allowed to enter the web site, they can select tickets, add them to their cart, give donations, all the typical things supported on your commerce web site.
- after checkout, if the customer attempts to go and buy more tickets, they will be put back in the queue to ait their turn.
- NoteL: There may be a time limit in Queue-it so that if a customer takes too long in the purchase process, they could be ejected from the store
Diataxis: