Season Roll Over for Hockey Playoffs

The Season Rollover process can be used manage season ticket holders seats for sporting events which can run over into a playoff series. The process takes the favorite seats held by the present season ticket holder and prepares them to be booked into the same seating locations for the playoff series.

This process assumes you currently use the Season Subscription Module for your Regular Season Tickets and that you have created your play off games and a corresponding control house as well.

  1. Click Patron Sales >> Season Reservations >> Setup Season Packages.

    The Season Package List window opens.

    For more information on the Season Package List window, click here.

  2. Single click on the Regular Hockey Season Package to select it.

  3. Click the Rollover button.

    The Season Package Rollover window opens.

    For more information on the Seat Matching During Rollover options click here.

  4. Enter the Control House number of the Playoff Control House in the Next Year's Plays to Use as the Control House field.

    Click the Next button.

    The Control House needs to be created before the playoff season package can be rolled over. The Event Lookup icon can be used to locate the Control House. The Control House can not be an event from the previous year. It must be an event specific to the season package.

    This window is designed to match Performance Series Codes for individual performances. Typically for sporting events the Performance series code is edited to be GAME.

  5. Click the Rollover button.

    The Rollover Confirmation dialog opens.

  6. Click the Proceed button.

    The Season Package Rollover status window opens.

    This window can take several minutes. This process should not be interrupted.

    The Season Package Rollover Completed window opens.

  7. Click the Done button.

Strategies for Playoff Packages

Playoff Games for sporting events can often consist of several round as the team advances. The following will outline methods for Playoff Packages.

For a Playoff series lets consider your team will play four rounds of two home games each ( eight games in all ).

Option #1: One Package ( All Inclusive )

For this options you will have creates all the playoff games and one control house game. You will roll over the regular season package once and add all games in one package. Patrons will be booked and will pay for all eight games of the playoff series.

Option #2: One Package for each Round ( Two Games Each )

For this option you will have created all the playoff games and FOUR control house games, one control house for each round. You will roll over the regular season package four time and add two of the eight games to the package. Patrons can then book to the next round as they wish and as the team advances.

Option #3: One Package for each Playoff Game

For this option you will have created all the playoff games and ONE control house games for each playoff game ( eight control houses ). You will roll over the regular season package eight times and add one of the eight games to the package. Patrons can book "al la carte" for each play off of their choosing yet preserving their favourite seats.

Which ever option is chosen you will use the Regular Season Subscription Package as the benchmark, roll it over for the subsequent playoff packages. This will mark the package inactive but you can reactive it to use again.