Auction Item Sales

The sale of auction items is similar to selling a ticket to a festival event. However, followint this process, you can enter the retail price and a description of the item sold to the patron.

You will first need to have an event set up in Theatre Manager to sell the Auction Items.

Refer to Setup for more information.

To sell an auction item, you perfiorm the following steps:

  1. Locate the Patron who has purchased the Auction item.

    For more information on finding patrons click here.

  2. Click the Ticket button from the Patron window to proceed to buying to the Auction event.
  3. Locate the auction item event and double click to add it to your shopping cart.

    For more information on searching for events click here.

  4. Click the seat selection tab.

  5. Enter the purchase amount.
  6. Enter a description of the item: Lot #, Description.
  7. Click Reserve to add the sale to the order.

  8. Click the Payment Button to enter a payment, choosing On Account as the Method.

    The Auction Item will appear in the patron Ticket Tab and the description you enter will appear in the Section/Row/Seat column.

    You will now be prepared to Check Out your patrons after the Auction Event.

Diataxis: 
How To

Auction Sale - Checking out the Patron

When an Auction Event has concluded you will need to settle-up with patrons when they collect the items they purchased. The following is one method that will expedite the process.

To quickly locate all the patrons, you perform the following steps:

  1. Click the Event button in the main Theatre Manager toolbar / ribbon bar.

    The Event List window opens.

  2. Locate the desired auction event.

    Click here for more information on searching for performances.

  3. Double click to open the Event Setup detail.

  4. Click the Attendance tab. Then highlight the Auction performance on the left.

    A list of patrons opens. You can sort this list by patron last name for easier searching.

    		5.

    You can have two performances created in the Auction event, one for the purchase of the tickets to the event and one for the sale of the auction items.
  5. Locate the Patron from the list and double click to show your detail of ticket [auction item in this case].

    This is helpful, as it will display the auction item description entered during the sale.

  6. Click the Order button.

  7. Click the Payment button to enter the payment for the item and conclude the sale.