The TM Server configuration or preferences file can be found in the locations described below. If you run into a situation where a TM Server will not start up, you can delete the preferences file and start over.

Windows

• Navigate to the directory: C:\Windows\system32\config\systemprofile\AppData\Local\Arts Management Systems\Theatre Manager Server
• Delete the config.json

Macintosh

• Open Terminal and type:
• cd ~/Library/Application Support/Theatre Manager Server
• rm -rf config.json

Special note: for classic listeners run and managed by the TM Server on OSX. There is a temporary file created in /var/root/Library/Caches/Theatre\ Manager\ Server/TheatreManagerRunTime/Libraries that tells the classic listener how to startup. It cannot be edited or changed by a user - it is re-created each time the classic listener starts.

For reference, this link has the location of the Theatre Manager desktop preference file.