Posting To The GL

When payment has not been received for goods or services, the balance is recorded under Accounts Receivable.

  1. Click the A/R Balance Tab on the End of Day wizard.

  2. Click the Post to GL button.

    The confirmation window opens.

  3. Answer both questions by checking the box, then click the Post to GL button.

    The unposted sales are added to the A/R Balance in the General Ledger and balance with the Patron A/R.

    The upper right hand corner of the End of Day wizard should still be zero. If it is not, click here for more information on finding the problem.

    A variety of reports can be printed based on the new General Ledger entries by using the Reports Tab. For more information on printing reports, click here.

Force A/R Balance

Rarely, you can end up with a non-zero balance in the A/R tab on the end of day wizard that you cannot find. When this occurs, you can elect to write off the A/R balance by clicking the 'Force A/R Balance' button.

You are presented with a message, similar to the one below, indicates the amount of the imbalance and asks if you want to create a balancing entry against the cash over/under account.

Before continuing, please make sure you have done all steps to determine the source of a possible imbalance BEFORE using the 'Force A/R Balance' function. If you cannot "find" your error, please contact the support team prior to completing this action. Forcing an EOD imbalance and writing it off is a last resort activity and you should have at least tried redoing the end of day and checking order/transaction balances.