- Find the incorrect patron which the ticket were sold to.
Click here to learn
how to find patrons.
- Click the Order
tab.
This displays all the orders that have been made under the patron's number.
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- Select the order to be transferred.
If the order is not shown select the Include Closed Orders
field.
- Click the Transfer
button.
The Transfer Order Window opens.
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From this window there are the following options:
- Search for a Patron from the Patron window. Click
here for information.
- Search for a Patron by Member Card #.
- Search for a Patron by Control #.
- Reverting back to the QuickBuy Patron by using the Quick Buy Patron
button
will use the Quick Buy Patron the user has setup.
- Once the patron or member card is entered their information will be displayed
in the window.
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- Verify the information and click the Transfer
button.
A confirmation window opens.
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- Click Transfer
to transfer the order.
Theatre Manager will move the order and all payment associated with it to the specified patron.