There is Windows-based application that allows for connecting to any Micromcom printer currently on the local network. This tool can be used to update the cutter settings that may have been impacted following the installation of Firmware version 01.01.12.
Updating Cutter Settings
- Download the Microcom Confirmation Application from here:
https://www.microcomcorp.com/downloads/x85_configuration_application_for_windows.zip
- Unzip and install the application.
- Run the .exe file to start the configuration application.
- Connection the printer directly to the same PC.
- On the main screen towards the bottom, select the "CONNECT TO PRINTER" button and select the port of the printer that is being used (Enet or CDC USB).
- Select the port number of the connection.
- Select the "READ FROM PRINTER" button to load in the current printers configuration.
- Select the "BASIC CONFIG" on the side menu.
You should now see a CUTTER TYPE, select MICROCOM CUTTER
- Select the "SAVE TO PRINTER" button towards the bottom to send the command to the printer.
- Select "RESTART" to restart the printer and you may now exit the configuration app
- Test the printer once it reboots to verify that it now cuts properly.