PinPad Open Total

You can find the current open totals (i.e processed, but not closed and sent to the bank) for each pin pad by:
  • Finding the EMV device record in the list of devices
  • Clicking the PinPad 'Batch Totals' button on the window as indicated below

This submits the 'OpenTotal' transaction to Moneris and should come back with a window showing device totals at the top for various transactions, per the image below.

These values can be explained to you by your Moneris representative. In general, they will show things like:

  • Transaction counts
  • Transaction Totals
for various types of transactions sent to the pin pad.

If you do not see the image below:
  1. Make sure your pin pad is paired with Theatre Manager - it should be if you have been accepting authorizations and it has been activated.
  2. Contact Moneris to find out why. This command is used to check totals before the End-of-Day
    3. .