According to the
Authorize.Net web site, Customer Initiated Transactions means:
- A Cardholder Initiated Transaction (CIT) is any transaction where the cardholder actively initiates a transaction. This can be paying online, in a store, over the phone or through a pay link/QR code, etc. In a Card on File transaction, the cardholder initiates a transaction, opting to pay using card information previously used and stored on file with the merchant.
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Theatre Manager does NOT support any form of Customer Initiated Transactions using saved data. The customer cannot select 'use saved card' online or at the box office.
If the box office uses a card on file, it becomes a Merchant Initiated Transaction.
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