Starting on January 12, 2016, Microsoft will support only the most current version of Internet Explorer for each operating system. Starting on that date and for Windows 7, only Internet Explorer 11 will be supported by Microsoft for technical support and security updates. Theatre Manager pick your own seat generally supports IE 11 and above as long as the users browser is not falling back to an earlier compatibility mode - anybody with older IE can still buy seats using the suggest next seat button.

If you see some artifacts on a windows browser when accessing your web site, you will need to migrate to the nginx web server. Most venues already have this.

We're sorry if we have to apologize for Microsoft historically not following standards yet again. Older versions of Internet explorer and soon to be extinct browsers currently hold about 4% or less of the market place and we elected to make choose your own seats for the future, knowing that these 4% of people may see some odd effects with pick your own seat.

Frankly - there is nothing we can do when IE renders things incorrectly.

Typical issues that they might have are:

• pick your own seats will not work at all - and thats because their browser does not support SVG graphics. Generally, most browsers should display a map.
• pick your own seats may display random 'trash' looking characters at the top of the map on IE 10. It may not affect functionality - it just looks awful. Sadly, some versions of IE will not properly tell you that it is IE, so putting workarounds into code to hide maps is not worth the effort.
• and if you have properly disabled TLS 1.0 protocol as per PCI compliance, they won't see the web site or other commerce sites that have also properly implemented PCI compliance.

The solution will make itself very clear by the end of 2015, early 2016. This old browser technology will not work on ANY web site, so encourage your users to use Micrsoft IE 11, the MS-Edge Browser (windows 10), Chrome, Firefox, Safari or Opera.