Elavon Gateway Account

The Elavon Gateway Setup for User ID and Password setup is obtained from Elavon and is entered into the Setup --> System Tables --> Merchant Accounts window as below:

Software Type

The following values are set on the software type tab per the diagram below:

  • Set the server software to be Elavon Virtual Merchant
  • The merchant provider will automatically be set for you
  • The merchant number is provided by Elavon and will need to go into the Merchant number field. It is typically 6 or 7 digits.

    This number may be referred to by Elavon Support as the Virtual Merchant Account ID or Converge Account ID. The Elavon Developer guide calls the the Virtual Terminal Merchant ID. Look for the Account ID: on the Welcome to the VirtualMerchant Application form.

    Elavon will provide both a Merchant Account ID and a Converge Account ID when setting up the account. Enter the Converge Account ID into the Merchant number field.



Connection Info

The following entries are set on the Connection Info tab per the diagram below:

  • User id - provided by Elavon and is the user id for the gateway, not to the Elavon VirtualMerchant Account (they are not the same thing - the latter is the online interface).
  • Password - provided by Elavon and is the password for the gateway. It is not the password for the Elavon VirtualMerchant Account.
  • Primary URL - is always api.convergepay.com/VirtualMerchant/processxml.do
  • Port - is always 443


Merchant Profiles

The following entries are set on the Profiles tab per the diagram below:

  • Enable Profiles - set to Active if Merchant Profiles will be used.
  • Profiles API Login Key - not required. Elavon uses the same connection information from the Connection Info tab.
  • Profiles API URL - not required. Elavon uses the same the connection information from the Connection Info tab.

Refer to Merchant Profiles for further information on functionality.