We recommend that you provide a static IP address to the thermal ticket printer.
This ensures each time the ticket printer is turned on, the Theatre Manager's workstations will be able to communicate properly with it |
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It is a good idea to stick a label with the printer's IP address directly onto the printer. | |
If you change the printer's IP address, make sure to update its Device Record with the new ip address. | |
Finding out Practical Automation Ticket printer current IP address
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There will be a number of files.
Do this by pressing the Back button or the Up button.
If a hub, switch, or router is not available, a crossover cable between another computer and the printer will be needed. A crossover cable is not a standard ethernet cable. It has a different pin configuration and is used to connect servers to servers or routers to routers - not machines or printers to routers. Macintosh computers can auto-negotiate standard ethernet cables into crossover cables, but Windows machines cannot. If at all possible, use a hub, switch or small router to create your own small network of computer to router / router to printer configuration.
The default address of the printer is 192.168.1.1, (which is a commonly used IP address). Make sure that the printer will not conflict with something else on the network before powering it up. If another device is using the same IP address, it is recommended that you use a crossover cable to another computer rather than hooking the printer into the network. |
This will connect you to the printer.
Once the settings are saved, the IP address at the top of the program will need to be changed to reflect the new IP address, and to re-connect to the printer.
A ticket will print containing the IP address of the printer.
Click here for more information on changing a user's ticket printer settings.
Arts Management recommends that you provide a static IP address to the thermal ticket printer. This can be obtained from your IT Support. Having a static IP address ensures each time the ticket printer is turned off and back on again, the Theatre Manager's workstations will be able to communicate properly with it.
If a hub, switch, or router is not available, a crossover cable between another computer and the printer will be needed.
The default address of the printer is 192.168.1.1, (which is a commonly used IP address). Make sure that the printer will not conflict with something else on the network before powering it up. If another device is using the same IP address, it is recommended that you use a crossover cable to another computer rather than hooking the printer into the network. |
A prompt for user name and password should appear. Leave these fields blank and press the Enter key.
A new page will open showing the Printer Configuration.
The word 'Done' should appear to the right of the button confirming the settings are saved.
The printer should reset once the settings have been updated.
A ticket will print containing the IP address of the printer.
Click here for more information on changing a user's ticket printer settings.
To reset the printer EEPROM settings to factory default, Press the following key sequence:
Click the icon to download the ITX 3000/2000 Printer User Manual. |