In the event your entire Theatre Manager system needs to be shut down and restarted (installing a UPS device, for instance) please follow these basic steps:
Shutdown Sequence:
- Quit Theatre Manager on all work stations
- Turn off all ticket printers
- Shut down all workstations
- Shut down Apache Server
- Stop the Theatre Manager Server service
- Shut down the Database Server
Startup Sequence:
- Start up the Database Server machine (the database server should start automatically)
- Start up the Theatre Manager Server machine (TM Server should start automatically)
- Start up the Apache Server (Apache should start automatically)
- Turn on all ticket printers
- Start up all workstations
- Staff can now login to Theatre Manager on their workstations
In the event you do not have some of those components, then just skip those steps.