Ping Computer

The Ping function allows a computer to send a message to another computer and look for a response in its simplest form. The Ping function is useful for making sure that a workstation is "talking" to the server or that a computer is talking to the outside world.

  1. From the main menu bar, go to Setup >> Ping Computer.

    This will open the Ping Computer window.

For more information on the Ping Computer window, click here. For more information on how to ping a computer, click here.

The Ping Window

The Ping window is used to ping another computer to check for communication. The function of ping is to send and receive a message from another computer.

Parts of the Ping Window

Your IP Address
The IP address of the machine that is currently being used. This is the internal address.
Firewall IP Address
The IP address of the network. This is the outside IP address. This is the address that Artsman Support connects to for access to Timbuktu.
Status
Verifies that the IP address of the workstation is valid.
Ping Computer at
The IP address or URL of the machine to send a ping to.
Begins the ping process. For more information on using the Ping function, click here.
Port
An optional port to check on the remote computer. A port check is more specific than a general ping. Leave this blank to generically ping the remote computer.
A drop down menu listing machines that would be pinged on a regular basis.
The drop down menu when the Pick button is selected. Selecting any of the items will enter the default IP and port number into the proper fields.
Message
The message received back from the ping.

How to use the Ping Function

The Ping function allows a computer to send a message to another computer and look for a response in its simplest form. The Ping function is useful for making sure that a workstation is "talking" to the server or that a computer is talking to the outside world.

  1. From the main menu bar, go to Setup >> Ping Computer.

    This will open the Ping Computer window.

    For more information on the Ping Computer window, click here.

  2. Enter an IP address or URL into the "Ping Computer at" field.

    Optionally, the Pick button can be used to choose a default computer to ping.

  3. Enter the port number to be pinged if necessary.
  4. Click the Ping button to begin the process.

    After a few seconds, a message should be displayed showing that the ping was successful.

    If the ping was unsuccessful, verify the address settings. If it continues to be unsuccessful, there is either a problem with the workstation or with the remote computer.