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These pages are to be Deleted after review-Consignment Ticket Sales

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Consignment Tickets

Consignment ticketing is used when you sell tickets for a performance at another venue. The venue would give you x number of tickets for you to sell. The tickets are setup under plays and dates as an ordinary performance would be. For your account setup you would setup accounts specifically for consignment sales. Once setup, add a performance to sell tickets for and select the amount to be sold as consignment. Once setup the performance will be shown. The selling of consignment tickets is the same as regular tickets. Consignment ticket performances cannot be oversold. Only festival seating performances can be setup to be oversold.

  1. Click the Patron Button on the toolbar.

    This will open the Patron Window.

  2. Find the patron purchasing tickets.

    For more information on finding patrons click here.

  3. Click the Buy Tickets button at the top of the Contact List.

    The Performance Selection window will open.

    Click here for a detailed description of this window. 

  4. Select the performance(s) the patron would like to buy tickets to.

    Click here to learn how to search for performances.

    Click here for more information on creating a buy list.

  5. Click the Add Play button.

    This will add the selected performances to the Buy List at the bottom of the window.

  6. Click the Seat Selection tab once the Buy List is complete.

    This will open the Seat Selection sales window.

  7. Enter in the quantity of tickets to purchase.

  8. Select Single or Group Ticket sales.

    Select Group tickets to print one ticket for several admissions. Select single tickets to print one ticket for each admission. Refer to Users and Access >> Employee Preferences to set the default selection for single or group ticket sales. Click here for more information.

  9. Select the Sales Promotion for which the tickets will be sold for.

  10. Select the Price Code for which the tickets will be sold for.

  11. Reserve the seats.

    The same quantity of tickets along with the same price code and sales promotion, are created for each highlighted performance in the Buy List.

  12. Click the Payment button.

    Click here to learn how to accept payments for tickets.

These pages are to be Deleted after review-Graphic Ticket Sales Window -

Ticket Sales Window - Graphic

Ticket Sales Window

Transfers the current order to another patron. Click here for more information.
Opens the Best Seat Available search function. Click here for more information.
Find the next Best Seat Available using the previous search criteria.
Reserves the current number of tickets selected.
Allows the user to view the Sales Notes that apply to the play.
Accepts a cash payment for the exact amount owed and prints the tickets for the patron. The user is returned to the previous window.
Prints the current seating chart with the current "house dressing."
Turns on/off the tooltip showing the user the status of a seat on the Graphic Map.

The Ticket processing window. This is the window that the user is currently in.

The Fee processing window. Click here for more information.

The Donation processing window. Click here for more information.

The Membership processing window. Click here for more information.

The Season processing window. Click here for more information.

The Payment Processing window. Click here for more information.

A record of the transaction. Click here for more information.

An overview of the Order and it's contents. This window will be added in a future release.

Play

The section at the top of the window displays all of the performances that tickets are being booked for.

Promotion

Select the sales promotion if applicable. The sales promotions determine if there is a discount or markup on the ticket(s) being sold. Click here for more information on setting up sales promotions.

Code

Displays all the price codes applicable to the performance. Click here for more information on pricing.

An example of a Sold Seat on a Graphic Map. Sold Seats can appear in any colour and contain a capital letter signifying they are sold.

An example of a Held Seat on a Graphic Map. Held seats can appear in any colour and contain lower case letters or symbols signifying they are held.

An example of a seat waiting to be sold. Available seats can appear in any colour and do not contain a letter or symbol.
The Hold option allows several ticket at a time to be held and released at a future date for sale.

Releases the selected ticket(s). Click here for more information.

Releases all tickets that are currently reserved in the order.

Changes the pricing for the selected ticket(s). Click here for more information.

Tickets Selection

The bottom of the window displays the tickets the user has booked for the current performance highlighted in the performance section.