Performance Setup

Making Performances Available to View in Ticket Trove

Any performance that is not marked 'for sale on the internet' will not show in Ticket Trove. If the performance can't be purchased from the ticketing web site then it shouldn't be available elsewhere. There is one exception to the rule. A performance can be marked available for sale on the internet with a FUTURE onsale date. TicketTrove will display the performance in list but tickets cannot be sold to the performance. This allows the performance to be visible, but patrons will need to contact the box office to get advance tickets to the event. That is, until, the onsale date for the performance arrives. Patrons can then buy directly from the ticketing web site.

• Click the Event button at the top of the window in Theatre Manager.
• Search for the desired Event.
• Double click on the desired Event.
• Select the Performance tab.
• Double click on the desired performance.
• Click the Sales Management tab at the top of the window.
• Check the Via The Internet box.
• Enter date in the Future Onsale Date box if applicable.

Below are examples how events available for sale online will appear in TicketTrove. The second image includes events with future onsale dates.