Auction Sale - Checking out the Patron

When an Auction Event has concluded you will need to settle-up with patrons when they collect the items they purchased. The following is one method that will expedite the process.

To quickly locate all the patrons, you perform the following steps:

1. Click the Event button in the main Theatre Manager toolbar / ribbon bar.

   The Event List window opens.

2. Locate the desired auction event.

   Click here for more information on searching for performances.

   

3. Double click to open the Event Setup detail.

   

4. Click the Attendance tab. Then highlight the Auction performance on the left.

   A list of patrons opens. You can sort this list by patron last name for easier searching.

   

You can have two performances created in the Auction event, one for the purchase of the tickets to the event and one for the sale of the auction items.

5. Locate the Patron from the list and double click to show your detail of ticket [auction item in this case].

   

   This is helpful, as it will display the auction item description entered during the sale.

6. Click the Order button.

   

7. Click the Payment button to enter the payment for the item and conclude the sale.