Ticket Data Window

The ticket detail window allows you to view the specific details surrounding the sale of the selected ticket.

Ticket Detail Tab

The ticket detail window allows you to view the specific details surrounding the sale of the selected ticket.

Parts of the Ticket Detail Tab

Play	Information about the selected ticket - Event Name, Venue, Performance Date and time and seat
Promotion	Letter and Internal description of the promotion code
Sold By	Employee who sold the ticket to the patron
Pricing Map	Internal name of the pricing map used in the sales window
Quantity	Number of tickets. It is always 1 for reserved seating. It maybr more than one for festival events sold as group tickets.
Price	Price Code, The base price before markups, taxes discounts. and Tax Codes
Discount	Total amount the ticket was discounted due to the promotion used. And the control number and type for the pass g.c. used to discount the price.
Ticket Fees 1,2 & 3	Values for each of the fees added to the ticket.
Taxes	Amount of the taxes added to the ticket.
Ticket Cost	The total amount of the ticket including discounts, markups, taxes and fees.
Auction Item	If this is an auction item, the descripption of the item.
Patron Name	Name of the patron who purchased the ticket. Clicking the Patron icon opens the Patron Record.
Gifted To	Name of the patron who the ticket was gifted to. Clicking the Gift icon opens the Patron Record.
Order #	Order number the ticket is part of. Clicking the Search icon opens the Order Detail window.
Season #	The Subscrition the tickets are associated with.
Ticket #	The internal number of the ticket, assigmned by the system.
Bought	The Date and time the ticket was bought.
Journalized	The date the ticket was journailzed by the create sales entry process.
Printed	The date the ticket was last printed
Printed By	The initials of the employee who printed the ticket and how many times the ticket has been printed.
Attended Status	Sets to YES if the patron attended.
Ticket Scanner IP	The IP Address of the scanner used to scan the ticket
Scan Date	The date the ticket was scanned

Transactions Tab

The Transactions tab allows you to view the specific details surrounding the audit transactions of the selected ticket.

Parts of the Transactions Tab

Seq #	The transaction reference number.
Trans Date	Date the transaction took place
Journal No	Journal Entry reference number.
Code	Theatre Manager reference code used to determine the type of transaction.
Transaction Desc	Brief description of what the transaction was.
Order #	Reference number used to tract the components of the order.
Play Code	Play code reference the donation is associated with.
Performance Code	Performance code reference the donation is associated with.

Order Notes tab

The Order Notes tab allows you to view the specific details surrounding the processing of the order of the selected ticket. The tab discloses the Ticket Handling, Why Patron Bought, Ticket Comments, and any Order Notes.

Parts of the Order Noted Tab

Ticket Handling	Indicates how the ticket handling option are set in the Payments window. Click here for more information. Options are: Hold for Pickup/Taken Mail to Patron Hold for Willcall Hold @ Door for coupon
Purchase Order #	Displays the Purchase Order Number if one was entered on the Payments window. Click here for more information.
Why Bought	Displays the The Reason Bought if one was entered on the Payments window. Click here for more information.
Ticket Comment	Displays any ticket comments entered on the Payments window. Click here for more information.
Order Notes	Any specific notes about the order if any were entered on the Payments window. Click here for more information.