Starting and Stopping Theatre Manager

Theatre Manager consists of a few components that may be on one or more servers. It is a good idea to start and stop then in the appropriate order. If you do not and something is not working, then the best approach is to start at the beginning and perform the steps in the suggested order.

Order to Start Up components

Start the various server components of Theatre Manager in the following order:

  1. The postgres database server and apache servers are independent of each other. You can really start them in any order you want. They must all be running before you can start Theatre Manager on any machines.
  2. Start Theatre Manager Server running
  3. Allow other Theatre Manager users to log in on their machines or to connect to terminal services if using it remotely

Order to Stop components

Generally, you stop the components of Theatre Manage in the reverse order that you start it up.

  1. Have all users quit Theatre Manager on all workstations
  2. Stop Theatre Manager Server running
  3. Shut down or restart postgres and apache server in any order you wish.

Complete system shut down and startup procedures

In the event your entire Theatre Manager system needs to be shut down and restarted (installing a UPS device, for instance) please follow these basic steps:

Shutdown Sequence:
  1. Quit Theatre Manager on all work stations
  2. Turn off all ticket printers
  3. Shut down all workstations
  4. Shut down Apache Server
  5. Stop the Theatre Manager Server service
  6. Shut down the Database Server

Startup Sequence:
  1. Start up the Database Server machine (the database server should start automatically)
  2. Start up the Theatre Manager Server machine (TM Server should start automatically)
  3. Start up the Apache Server (Apache should start automatically)
  4. Turn on all ticket printers
  5. Start up all workstations
  6. Staff can now login to Theatre Manager on their workstations

In the event you do not have some of those components, then just skip those steps.