Version 8.08.04 Released With Updated Help Links

Version 8.08.04 of Theatre Manager was released today with links to the new online help system.

We've been wanting to use new web based technology for a long time and we have setup a drupal web site at http://www.theatremanagerhelp.com so that you may view the theatre manager help at any time and print off small booklets of web pages from the web site - or review the help as you need it.

Clicking on the '?' in Theatre Manager (V8.08.04 or later) will take you to the main help page. We plan on updating links for context sensitive help on an ongoing basis.

All the help pages originally came from version 6 and many of them have been converted to reflect screen shots from version 8. You may encounter some pages that are out of date. Please forgive us for those as we update them. Our goal is to make this a one stop resource for most help and update the pages as you ask us questions. Look to the pages to change in minor ways each day.

Version 8.08.04 also:

  • Updates a stored procedure for finding best available seats
  • Prevents changing from reserved seating to general admission if tickets are sold

We recommend this update be installed at all venues currently using version 8 immediately.

Theatre Manager 8.08.08 released with change to detect web cookies

Version 8.08.08 contains an important change to detect if an end user has cookies enabled in their browser. We discovered that TM was detecting if cookies were enabled (or not), but was not displaying an appropriate message to users as they proceeded through the web sales system. This has been enhanced so that once the patron hits the first web page, if they proceed to an area that requires cookies, they will be alerted when cookies are not enabled. That should improve their browsing experience.

Version 8.08.08 also:

  • Supports transferring all tickets from a reserved seating performance into another performance (even if it is in a different venue) as long as the seat codes are the same.
  • allows access to all end of day G/L reports for those without the box office module
  • supports importing a theatre manager .tmm file from the list of venues. a .tmm file is an encapsulated file that contains seat locations, the picture layer and all other information about the venue. It does not contain actual seat names. That needs imported separately.

We recommend this update be installed at all venues currently using version 8.