- Theatre Manager Online Help
- Licence Agreement
- Getting Started - Hardware Requirements
- Login / Logoff
- Customizing Theatre Manager
- Accounting
- Attendance Tracking/Ticket Scanning
- Course Management
- Credit Card Authorization
- Demo
- Demo Tutorial - Introduction
- Demo Tutorial - Theatre Manager Features
- Demo Tutorial - Logon
- Demo Tutorial - The Tool Bar
- Demo Tutorial - PatronWindow
- Demo Tutorial - Selling a Ticket
- Demo Tutorial - Refunding Tickets
- Demo Tutorial - Patron Ticket Info
- Demo Tutorial - Merging Patrons
- Demo Tutorial - Inserting Donations
- Demo Tutorial - Mail Lists
- Demo Tutorial - Reports
- Demo Tutorial - Conclusion
- Theatre Manager - Demonstraion Tutorial
- Donation Management
- Facility Management
- Form Letters and EBlasts
- Hot Seat Analyzer
- Importing Data to TM
- Exporting Data From TM
- Introduction to Invoices
- Mail Lists
- Media Management
- Memberships
- Order Management
- Outlet Management
- Patron Management
- Payments Management
- Personnel/Volunteer Management
- Reports
- Season Subscription Management
- System Setup
- Venue Management
- Ticket Management
- Ticket Trove
- Web Sales
Demo Tutorial - Reserved Seating Events
Wed, 03/04/2009 - 17:36 — AMSAdmin
- Find Patron Number 4, Ernest Ancion
When Ernest's record is present in the patron window continue to next step.
- Click the Buy Button
The buy button is located at the very bottom of the patron window. It is the first button on the left hand side of a row of buttons.
Once the buy button has been clicked the select play(s) window opens.
- Single Click on 1-SUN of FIDDLER ON THE ROOF
The play 1-SUN of Fiddler on the Roof should now be highlighted.
- Click the Add Button
The add button is located at the bottom left of the display area. Once the
button has been clicked the play 1-SUN of Fiddler on the Roof will
have a bullet in front of it, and the play will also appear in the
lower display area.
- Click the Book Seat Button
The book seat button is located in the bottom right corner of the display window. When the
is pressed the Graphic Map opens. It is here that the actual seat
to be purchased is selected.
- Select a Promotion
In Theatre Manager tickets can be sold for a variety of promotions, 2 for 1, Senior/ Student discounts, Child and Adult admissions. These promotions can even include markups for Gala Events, or Order Fee’s. The user can define what promotions will be offered by their venue. Promotion creation is beyond the scope of this tutorial.
To select a sales promotion open the sales promotion drop down box by clicking the down arrow. Select a promotion by clicking on one.
- Select Two Seats
To sell a seat the user must only point to the seat that the patron wants and click on it. If a seat has been sold, a letter appears on the seat. The letter on the seat represents the price code for which the seat was sold for.
- Click Payment Button
The payment window opens.
- Select "Newspaper-Natinal" as the Reason for Buying
Use the "Why did Patron buy?" drop down box, marked with a down arrow, to select a reason for why the patron decided to purchase the tickets. This field is for marketing purposes. You can decide if you want to make it mandatory for this information to be collected when a payment is being made. You can also define the list of reasons, by adding ones that may be more applicable to your venue.
Click on the drop down list to open it. Select Newspaper by clicking on it.
- Select "Cash" as the Payment Method
The Payment Method is also selected by using a drop down box. Open the box by clicking the down arrow. There are five different payment types, Cash, Check, Card, Other or On Account. Select "Cash" by clicking on it.
- Click OK
This completes the selling process. The patron window reappears and the patron’s new tickets along with any old ones, are found in the ticket information portion of the patron window.
Note: This process assumes that the order is fully paid. A partial payment can be entered if needed.
