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Inventory Ticket Sales

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Fri, 03/25/2011 - 11:25 — Darwin

To sell inventory (such as CD's, T-Shirts, mugs, hats) a performance must be created for the sale to be assigned to a patron. Click here for more information on creating a new event.

  1.  Open the Select Events(s) Window and search for an inventory Performance.

    Click here for more information on Creating a Buy List.

    In some situations, you may wish to limit the list by searching only for inventory items. To do so:

    Change the Performance Search drop down to "Sales Method".

    Choose "Inventory" from the list.

  2. Click the icon.
  3. Select the inventory item.

  4. Click the tab.

    The Selection window for Inventory Sales will open.

  5. Indicate how many of the item you wish to sell in Quantity To Sell.
  6. Click the button.
  7. Click the Payment button.

    Click here to learn how to accept payments for tickets.

Parts of the Ticket Sales Window
Transfers the sale to the correct patron at the reserve item window or after the items have been sold.
Click here to learn how to transfer items to another patron.
Opens the Best Seat Available search function. This feature is unavailable in Inventory Sales.
Find the next Best Seat Available using the previous search criteria. This feature is unavailable in Inventory Sales.
Reserves the current number of items selected.
Allows the user to view the Sales Notes that apply to the item.
Accepts a cash payment for the exact amount owed and completes the sale. The user is returned to the previous window.
Prints the current seating chart with the current "house dressing." This feature is unavailable in Inventory Sales.
Turns on/off the tooltip showing the user the status of a seat on the Graphic Map. This feature is unavailable in Inventory Sales.

The Ticket processing window. This is the window that the user is currently in.

The Fee processing window. Click here for more information.

The Donation processing window. Click here for more information.

The Membership processing window. Click here for more information.
The Season processing window. Click here for more information.

The Payment Processing window. Click here for more information.

A record of the transaction. Click here for more information.
Event/Play

The section at the top of the window displays all of the items that are being purchased.

Promotion

Select the sales promotion if applicable. The sales promotions determine if there is a discount or markup on the ticket(s) being sold. Click here for more information on setting up sales promotions.

Code

Displays all the price codes applicable to the performance. Click here for more information on pricing.

Quantity to Sell

The current quantity of items to be sold to the patron for the specified performance. This field is only available when selling inventory Items or Festival Seats.

Create Tickets As

Select the type of ticket that will be printed. i.e. one ticket for each ticket sold or one ticket that will admit the total number of patrons. Generally, Inventory Items are set as "Mark As Printed in the Event setup, therefore this option will have no affect on the printed tickets.
Click to Confirm
Reserves the number of items that have been entered above.
Allows the user to switch between Sell and Hold modes. This feature is unavailable in Inventory Sales.

Releases the selected item(s). Click here for more information.
Releases all items that are currently reserved in the order.

Changes the pricing for the selected item(s). Click here for more information.

Tickets Selection

The bottom of the window displays the item(s) booked for the current item(s) highlighted in the performance section.