1. In the US, contact:

   Andrew Sichynsky
   Director, Business Development
   National Merchant Alliance
   13180 Metcalf Avenue, Suite 275
   Overland Park, KS 66213
   913-428-1110 (direct)
   913-906-9595 x110 (merchant support)
   andrew@nmainfo.com
   www.nmainfo.com

2. In Canada, contact:

   Bruce Averill
   Account Executive
   Chase Paymentech Solutions
   One Corporate Plaza
   2075 Kennedy Rd., Suite 200
   Toronto, Ontario M1T 3V3
   866 642-0550 Phone
   877 642-0660 Fax
   bruce.averill@chasepaymentech.com
   www.chasepaymentech.ca

3. Ask for a Paymentech Orbital account to be set up

Please note you may encounter with Paymentech:

• a need to sign a 3-year contract for this account. Depending on your transaction volumes, you may able to request a 1-year trial if your organization meets the requirements
• if you will be a new client to Paymentech, it will take up to two weeks to establish and setup your merchant account
• Paymentech may request that all transactions flowing through your organization (Box office point of sale business as well as the ecommerce sales) flow through this new account.

Please note you may encounter with your existing merchant privider:

• may require 30 days written notice of cancellation

Once your Orbital account is set up, the following steps will need to happen:

1. Settle any existing PC Charge batch (run an End of Day)
2. Create a new merchant account in Theatre Manager
3. Update payment methods in code tables with the new merchant account number

Then you can start using Paymentech Orbital.

If you have any questions directly related to your Orbital merchant account setup, please contact Orbital Technical Support at 1-866-645-1314. Contact Arts Management if you have questions about how to setup Theatre Manager to reference and authorize credit cards using your Orbital merchant account.