You are here

Season Roll Over

Subscribe to Syndicate
The Season Roll Over process takes the favorite seats of renewed patrons from the previous season and prepares them to be booked into the same seating locations for the upcoming year.
  1. Click Patron Sales >> Season Reservations >> Setup Season Packages.

     

     

    The Season Package List window will open.

     

     

    For more information on the Season Package List window, click here.

  2. Single click on last years package to select it.
  3. Click the Rollover button at the top of the window.

    The Season Package Rollover window opens.

     

     

    For more information on the Seat Matching During Rollover options click here.

  4. Enter the Control House number in the Next Year's Event to Use as the Control House field.

    The Control House needs to be created before the season package can be rolled over. The Event Lookup icon can be used to locate the Control House. The Control House can not be an event from the previous year. It must be an event specific to the season package.

    If necessary, Check off the Include Seat Preferences Marked As Primary For Next Year box.

  5. Choose the desired Seat Matching During Rollover.

    The vailable options will be based on the map used in last years control house compared with this years control house.

  6. Click the Next button.

    The Season Package Rollover Match window opens.

     

     

    This window is designed to match Performance Series Codes for individual performances. It's possible the codes used last year may be different from the coming season. If so they opens in the column on the left.

    Additionally a performance from last year may no longer be taking place this year. This may require moving subscribers into new Series for the coming season or combining them with and existing performance in the coming year. The Performance Series Code can be placed in the Priority 2 column and the subscriptions managed after the rollover to accommodate patrons with seating.

  7. Drag the Performance Codes from the This Year column and drop them in the Priority 1 or Priority 2 column.
  8. Click the Rollover button.

    The Rollover Confirmation window opens.

     

     

  9. Click the Proceed button.

    The Season Package Rollover status window opens.

    This window can take several minutes. This process should not be interrupted.

    The Season Package Rollover Completed window opens.

     

     

  10. Click the Done button.

The Rollover process is now complete. The season year has been updated. Next Years Events can now be added to the Season Package and the Sales Settings can be set.