Refunding a Charge in PC Charge

If there is a difference between PC Charge and Theatre Manager, PC Charge should be altered to match the totals in Theatre Manager. This may mean refunding a charge directly in PC Charge to balance the two.

 

1. Open PC Charge
2. Click the Credit button at the top of the window
3. Click the Credit tab
4. Enter the Credit Card Number
5. Enter the Credit Card Expiry Date
6. Enter the Value to be Refunded
7. Click the Process button
8. Click Yes
9. Click No
10. Click No
11. Click OK to the authorization message
12. Close the Credit Card Transaction window