Seats can be held on a performance basis (or group of performances). We recommend using this feature as an alternative to selling the seats to a specified house account. This process puts the tickets on hold and avoids creating transactions. Your revenue reports and ticket analysis reports will also reflect a truer status of the sales picture.

Rules for Holding Tickets

• There are privileges in the employee record for holding seats. An employee who has this privilege, can hold and release any seat at any time. For more information on Employee Settings, Click Here.
• There is also a privilege that allows only releasing seats. If an employee has this privilege, they can release seats at any time from the Ticket Sales to Patron window or from the Plays Window.
• There is also a default setting for auto release of tickets prior to a performance. For example if this is set to 15 minutes then 15 minutes before the play the held seats will be released for general sale.

  There are two ways to hold seats for shows:

  a) While Selling tickets:

  b)While in Show setup.