This is the portion of the patron window that lets the user examine all of a patron’s ticket purchases. The user can see a listing of all the tickets the patron bought. All of the important ticket information is detailed in this list as well. The user can see codes that are associated with the event, the number of tickets that the patron has for the event, the seat number(s), and the date of the event. The price and promotion codes that the ticket(s) were sold for are also shown.

1. Find Patron 33, Darcey Albeck

   Look at the lower portion of patron 33’s patron window. The tickets that the user sold Darcey will show here.

   

2. Click the Column Date

   Notice how all of the ticket information is now arranged by the performance date and time. Clicking on other column headings will sort the ticket information by that heading.

3. Click the Ticket Display Drop Down Box

   The ticket drop down box is the drop down box that says "All Tickets". Click the down arrow to open it. Select "Printed" from list. Now only tickets that have been printed will appear in the display area. There are however no printed tickets, therefore no tickets will show in the display area. Change the display back to "All Tickets". The tickets will reappear in the display area.

   

   Selecting a different condition from the ticket display drop down box or the year display drop down box will change the criteria for the tickets that are to be displayed in the ticket information portion of the patron window.

4. Click the Years Drop Down Box

   The years drop down box is the drop down box that says "Years". Click the down arrow to open it. Select "1997" from list. Now only tickets that have a play code or a series date of 1997 will appear in the display area. However, there are no tickets that meet that criteria. Therefore no tickets will appear in the display area. Change the years drop down box back to "All Years". The tickets will reappear in the display window.

   Beside the two drop down boxes is a summary which notes how many tickets are currently in the display area and how much they are worth. Beside the summary are more buttons. The buy button has already been described. Some but not all of the other buttons will be discussed later on in the tutorial.

5. Double click on One of the Tickets in the Display Area

   By double clicking on a particular ticket the user can retrieve more information about that ticket. Double clicking on a ticket opens the ticket detail window.

   

   Some fields of interest are: 

   TICKET COST	The ticket cost is the total price for the ticket, taking into account, price codes, markups, discounts, and taxes.
   PROMOTION	This tells you the name of the promotion that the ticket was sold under.
   JOURNALIZED	This is the date that the a sales record for the ticket was entered into the general ledger.