Installing PC Charge

Often PC Charge will be setup by the trainer onsite during an installation or upgrade. If this is a self installation please proceed with the steps below.

1. Download the PC Charge installation file.
2. Decompress the file.

   The file can be decompressed using applications such as WinZip or Windows XP's built in decompression tool.

3. Run the installation file.
   1. Click Next to the Welcome message.
   2. Move the bullet to I Accept the terms of the license agreement.
   3. Click Next.
   4. Move the bullet to Custom.
   5. Click Next.
   6. Click the Change button.
   7. Change the directory to c:\
   8. Click Next.
   9. Click Next.
   10. Click Install.
   11. Click Finish.
4. Open PC Charge.

   PC Charge can be found by clicking start >> All Programs >> VeriFone >> PCCharge Payment Server.

5. Click No when asked for a configuration disk.
6. Enter the PC Charge Serial Number.

   This will be the 16 digit number found in the Arts Management Systems Welcome Letter.

7. Click Ok.

   The Preferences window will appear.

   

8. Change the Last Valid Year to 10 - 15 years greater then the current year.
9. Check all cards to be processed and uncheck any unnecessary cards.
10. Click the Advanced button.

    The Advanced Configuration Setup window will appear.

    

11. Check the TCP/IP Communications box.

    Ensure the Local Port Number is set to 31419.

12. Click the Ok button.
13. Click the System Log button.

    The System Log Settings window will appear.

    

14. Check the box next to Create IOebug.Log File.
15. Click the Ok button.
16. Click Ok in the Preferences window.

    The PC Charge Payment Server password confirmation window will appear.

    

17. Click the Ok button.

    The Merchant Setup Wizard will appear. Do not proceed into the Wizard unless setup information from the Merchant Provider has been received.

    

18. Click the Next button.

    The Merchant Setup window will appear.

    

19. Select the Credit Card Processing Company from the drop down.

    This will be the Merchant Provider.

20. Click the Add button.

    The Register New Merchant Licence window will appear.

    

21. Enter the Merchant/TID number.

    The Merchant Provider will have produced a Merchant/TID number. Depending on the Provided this may be a combination of the Bank ID and Merchant number.

22. Click the Ok button.

    The System Code window will appear. In the organization resides in the US a Security Code can be obtained by visiting http://register.pccharge.com. If the organization resides in Canada Verifone will need to be contacted for the security code.

23. Enter the Security Code.
24. Click the OK button.

    The PCCharge Payment Server Merchant Setup Wizard window should now contain the Merchant number.

    

25. Click the Next button.

    The Extended Data Fields window will open. This window is different for each Merchant Provider. For most providers the Company Type should be set to retail unless otherwise indicated by the Provider. In addition, if the window contains an Advanced button this area will need to be visited and the correct information entered to allow for processing. Failure to complete the required extended information may prevent the system for processing transactions.

26. Click the Ok button to return to the Merchant Setup Wizard.